Lead Analyst Tester

Role Description
The Lead Analyst Tester is responsible at a project level for delivering high quality solutions from requirements capturing up to release to production taking personal ownership and accountability for the work of the team they lead, leading by example and working towards building a highly effective and self-sufficient project team. Their responsibilities include the management of stakeholders (internal and external) to ensure that solution designs delivered by themselves, or their team members meet client requirements and analysis and testing deliverables.
The Lead Analyst Tester role undertakes all the duties of the Analyst Tester role but with some additional leadership responsibilities.
This role requires an expert level knowledge of FNZ platform capabilities and a deep understanding of multiple functional areas of the FNZ platform. They will work with Solution Consultants supporting and providing input into solution designs, estimations, mentoring and guiding more junior team members.
This role is accountable for analyst tester deliverables: quality, adherence to the good practices and standards, leading by example in the Analyst Tester community and the wider delivery team.
Specific Role Responsibilities
Leadership:

Provide leadership and support for the FNZ Analysis & Testing team, building capability and providing support for more junior members of the team. Instil a spirit of continuous improvement in the team.
Always put the customer first, take personal accountability for meeting deadlines with high quality solutions and constantly aim to maximise the value FNZ delivers to our customers.
They could provide line management to other analyst testers within the team, ensure that performance reviews and objectives are clearly defined for each employee.
Define and help rollout process improvements across the team and wider (where required).
Support the recruitment of new talent into the team.
Help Project/Delivery Managers in managing clients throughout the delivery cycle.
Support reviews within the estimation and scheduling of build items.
Ensure, for their project teams, that they promote and monitor delivery KPIs and compliance data to drive forward continuous improvement.
Motivate and drive best outcomes from others on the project team.

Analysis:

Have and maintain an expert level knowledge of the FNZ platform and its capabilities.
Educate and prepare customers (external and internal) on core FNZ platform functionality.
Work closely with our customers (on-site if required) to develop solutions and testing these solutions to meet business and technical requirements.
Attend customer workshops when required and input into requirements on a consultative basis.
Work closely with Solution Consultants to understand the agreed scope of a change and design solutions that meet the customers' business and technical requirements within that defined scope.
Understand the features that make up the solution from the end user perspective, ensuring these are documented accurately.
Ensure that user stories of their own team are reviewed and are always effective, accurate and they have the correct business outcome driven syntax.
Produce Systems artefacts as per FNZ SDLC.
Work with developers and Delivery/Project Managers to ensure business requirements are met and solutions are kept up to date.
Ensure that any new business developments adhere to procedural and regulatory compliance requirements.
Perform cross functional collaboration to address gaps in the business and technical solution.
Identify and document any non-functional requirements related to the functionality.
Provide guidance and clarity to technical resources around the business requirements and user stories.
Support the management of defects and associated root cause analysis.
Functionally review build artefacts for the function area assigned.
Interact with FNZ Production Support and Investment Operations functions, as required, throughout the delivery lifecycle and post-implementation.
Have a good knowledge of the regulatory environment in which the analyst operates and ensure that all solutions deliver a compliant platform.
Be an SME in the FNZ platform - provide training and support for other areas of the FNZ business.

Test Design & Preparation:

Ensure acceptance criteria for each story is defined and covers both positive and negative testing scenarios using correct BDD syntax to feed into automation tests.
Review/analyse business requirements to ensure they are quantifiable and testable.

Test Execution and Defect Management:

Define and maintain the project's test strategy, test plans and test artefacts if and where required.
Ensure the team is aware and is following testing and defect management best practices and Jira is up to date.
Perform structured and context-driven (formal /ad-hoc) system, system integration and regression testing as required.
Ensure the changes developed are to an acceptable standard by reviewing solutions, conducting regular functional reviews and testing the changes end to end once the feature is available.
Ensure that the user stories are delivered to the client at an acceptable standard of quality and conduct walkthroughs of the delivered functionality with clients (as required).
Author reusable tests and conduct end-to-end system, regression and mis-use case testing as part of the production readiness process.
Assist with user acceptance testing or other Client support activities if required.
Use and ensure that the team also uses internal defect tracking and test case management system(s) to document test cases, record defects and record test case execution results.
Allocate work to other team members to meet the deliverables and support them in raising, validating and re-testing defects where required.
Participate in defect triage meetings as required.

Collaboration / Communication:

Provide regular and timely updates to the Delivery Manager on progress to plan as well as key risk and issues.
Provide analysis & test project updates, as requested, to the client.
Work with the Analysis and Testing teams both internally and externally (client side).
Ensure that delivery issues are called out appropriately and where there are process improvements that would increase efficiency they are promoted, owned and delivered against. Support, mentor and develop more junior members of the team to build a fully functional and highly effective project team.
Ensure that the Analysis Testing team improves its knowledge levels, through training and development plans and strategies.
Maintain high standards regarding written and verbal communication to ensure that information is clearly and concisely documented and appropriately disseminated.
Strive for excellency in adopting the FNZ Values and put the customer first, think big and make an impact, take personal accountability for meeting deadlines and delivering high quality work, constantly aim to maximise the value FNZ delivers to our customers.

Technology:

Keep up to date with the latest and/or relevant technologies, tools and methods. Identify adoption of processes, technology and tools best suited to FNZ.
Proactively identify technical (environmental, coding and testing) issues may impede test progress to enable early resolution of said technical issues.

Experience Required
Preferred Industry Knowledge

General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.
An understanding of the regulatory environment FNZ operates within.
FNZ Platform expert, including being an SME in multiple functional areas of the platform.
5+ years of experience in technology delivery in the financial services/wealth market.

Required Knowledge & Skills

1st class degree or equivalent experience.
Experience working in an analysis or testing role previously.
Experience managing people / supporting others.
Confident, and able to take initiative in a delivery-focused environment.
Independent, self-directing and delivery-focused working style.
Superior analytical thinking and problem-solving.
Excellent computer skills are essential.
Strong database and SQL knowledge is essential.
Excellent organisational, administration and time management skills.
Strong team communication skills, confidence in dealing with internal and external stakeholders.
Highly developed written and oral communication skills.

Preferred Knowledge & Skills

Experience with defect management tools (Jira).
Experience using collaboration tools (Confluence, Teams).
Experience with web services, automation, performance and security testing tools.

About FNZ Culture
Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.
That's why we value the strength and diversity of thought in our global team.
The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Customer obsessed for the long-term.
Think big and make an impact.
Act now and own it all the way.
Challenge, commit and win together.

Read more about The FNZ Way and our values: www.fnz.com/culture
Commitment to Equal Opportunities
At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

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