Our organisationAs the biggest home improvement retailer and a trade partner of choice, life at Mitre 10 is fast-paced and offers huge scope.As a Kiwi-owned business partnering with some of New Zealand's best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training. Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand's largest hardware retail store; Mitre 10 MEGA Albany, as well as New Lynn, Warkworth, Whangaparaoa, and Silverdale, which boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.About the JobThis is a permanent, full-time position located in Warkworth, working Tuesday to Saturday, offering a range of employee benefits including a generous staff purchase scheme at select Columbus Café's and Mitre 10 stores! You'll be at the forefront of our business, turning kitchen dreams into reality. As a key team member, you'll work in our showroom, showcasing a wide range of high-quality kitchen products. The role requires dedication to customer satisfaction and creativity in finding the right solutions.About the RolePrimarily a sales role, your design expertise will guide customers through every step of their kitchen makeover. You'll listen closely to their needs, offer tailored solutions, and oversee the entire process—from the initial consultation and securing the sale to designing the kitchen, selecting appliances, unpacking stock arrival at the store, and coordinating delivery.What will you bring?Proven retail or sales experience in a showroom environment.Proficiency in CAD for creating precise designs.A strong commitment to customer service excellence.Creative problem-solving skills and innovative thinking.Persistence in following up with suppliers to ensure customer satisfaction.Exceptional attention to detail.Apply NowJoin a team dedicated to quality and service delivery. If you're hands-on and solutions-focused, apply now with your CV and a cover letter detailing your experience and availability for the Tuesday to Saturday roster.
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