Listed 2 days ago Be an early applicant
Listing Description Location: North Shore City, Auckland
Job type: Full time
Duration: Permanent
Company benefits: Free onsite car parking, staff buying privileges
Description Kitchens and Bathrooms are key inspirational areas within our store with an exciting range of products. The key to all of this is really listening to our customers' requirements and presenting the right solutions regardless of the project on hand.
Reporting to the Showroom Department Head you will be responsible for:
Designing effective kitchen and bathroom layouts that meet customer needs using our WINNER design software
Designing workable kitchens and bathrooms ensuring full specification provided to customer
Plan and maintain regular customer liaison including timely prepared quotations
Liaise with customer regarding the installation/progress dates
Face to face and over the phone sales
Providing our customers with excellent product advice plus handy tips for them to walk away with
For this position we are looking for someone who has:
Drive and enthusiasm with an absolute passion for customer service excellence
The ability to think laterally, identify solutions and be creative
Ability to cope with time sensitive tasks and working under pressure
Strong liaison and great communication skills with the ability to meet and exceed the expectations of senior management, other staff, builders, suppliers, existing and new DIY and Trade customers alike
Great attention to detail and accuracy
Customer focused with a friendly and approachable manner
The willingness to learn and expand into new areas
Your ability to confidently recommend and sell appropriate products is needed, along with your proven industry knowledge. Experience in a similar environment is desirable, however excellent customer service and sales skills are the key to being successful in this role. We offer a competitive remuneration, uniform, training and staff buying privileges to the successful candidate.
Mitre 10 continues to be the DIY and Trade store of choice for many New Zealanders. The main reason for our success is the outstanding customer service we deliver every day. We pride ourselves on keeping our family culture and environment at the centre of everything we do. We live by our core values: we are one team, customer obsessed, honest and fair and we strive for excellence.
We are an equal opportunity employer, and we are committed to providing a working environment that embraces and values diversity and inclusion.
Please note successful applicants will be notified of the next steps.
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