As a Key Account Manager, you will play a crucial role in identifying and securing new clients while managing and nurturing existing relationships. You will act as the primary point of contact, ensuring high client care standards and service levels. This role challenges the company to remain client-focused, aiming to retain and grow the existing client base. Key Responsibilities Sales: Prepare sales proposals, tenders, contracts, and account management plans. Identify and secure new business opportunities, introduce new products to existing clients, and keep abreast of competitors' strategies. Client Interaction: Manage client service levels, understand client needs, and form long-term business partnerships to leverage revenue and promote our company as a preferred supplier. Compliance: Ensure all contractual obligations are met and comply with risk management, privacy, and OH&S legislation. Leadership: Develop and implement strategic plans to drive growth in business credit reporting, provide leadership to the sales team, set KPIs, and mentor team members. Partnerships: Develop and manage partnership strategies, maintain relationships with existing partners, and acquire new partnerships. Key Competencies and Attributes Communication: Strong sales ability, negotiation skills, and excellent communication. Vision and Purpose: Inspire and motivate people towards the company's vision and future goals. Leadership: Lead by example, build team spirit, and ensure effective teamwork. Client Focus: Meet and exceed client expectations, establish strong relationships, and use client feedback for continuous improvement. Project Management: Manage multiple tasks and projects effectively to meet deadlines. Interpersonal Skills: Build rapport, demonstrate empathy, and resolve conflicts calmly. Drive for Results: Consistently achieve outstanding results and work towards improving performance. Excellence: Maintain high accuracy and attention to detail. Integrity: Demonstrate honesty and high standards of integrity. Qualifications and Experience Qualifications: Tertiary qualification in a related field or equivalent experience. Experience: Minimum of 5 years in a Sales or Business Development role, with account management experience. cs3801634#J-18808-Ljbffr
