Key Account Manager - Meetings & Events, Pacific

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Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.
This is an exceptional opportunity to join our dynamic commercial team as a Key Account Manager – Meetings & Events Pacific. This pivotal role will take the reins in overseeing a portfolio of key and strategic accounts across all segments, including Meetings & Events (M&E) and Travel Management Companies (TMC). In this role, you will be instrumental in implementing Accor's strategic vision while driving growth and maintaining market share.
Job Description
Assist the Segment Director in developing and executing strategic plans for multiple business segments, ensuring alignment with national and regional objectives.
Support and manage relationships with top national and global clients, including handling high-profile accounts across the Pacific region.
Lead the adoption of best practices in Meetings and Events, drive performance across segments to meet targets, and grow market share for assigned accounts.
Develop and execute account management plans, conduct regular analysis and reporting, and leverage Accor tools and systems to track leads and business.
Identify and pursue new business opportunities, optimize sales and distribution strategies, and negotiate cooperative activities to maximize ROI.
Collaborate with internal teams (Marketing, Sales, Digital) and external stakeholders to ensure effective communication, gather feedback, and support innovation and digitalisation within the segment.
Manage complex tasks and administrative work across multiple countries and languages, coordinate communications across the Pacific, and build strong relationships with media, influencers, senior leadership, and hotel General Managers.
Qualifications
Strong working knowledge of Microsoft Outlook, Microsoft Office and salesforce;
Minimum of 5 years of relevant experience in the travel and tourism industry essential with exposure to the Corporate Meetings and Events sector highly beneficial
A strong communicator with demonstrated ability to write, build & present strong business cases
Experience in cultivating trust and strong relationships with senior leaders & key stakeholders
Must have full working rights in New Zealand
Additional information
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
''We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.''
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