Journey Manager - Top of the South Island at New Zealand Transport Agency, Nelson - Marlborough Make an impact for the top of the South Island region (Tasman & Marlborough) transport system for our customersConnect and influence widely to keep customers front-and-centre in decisionsDiverse role - combine a national focus and champion region topicsPermanent, full-time position - Based in Nelson or will consider Blenheim for the right personTe Whiwhinga mahi The opportunityAs the Journey Manager, you will be at the forefront of our most complex issues involving customer journeys in your region. You'll look beyond the day-to-day operations of the transport system to influence and show leadership on behalf of all road users, creating a joined-up approach to how we make the most of the existing transport system, to continually improve experiences for our customers.You'll be working collaboratively to create strong partnerships with local groups and councils to ensure our transport network plans align and communicating a deep understanding of how the transport system impacts our customers.The team engage and collaborate to continuously improve how the transport system operates as a whole, and ensuring all regions are well prepared for responding to emergencies on a local and national scale.As part of a national team that is dispersed around New Zealand, you will combine a national focus with deep knowledge of local issues and a strong local presence. This role is based in Nelson or Blenheim with a focus on the top of the South Island.About you Ko wai koeYou will lead, develop and promote transport system optimisation, working with operational teams to influence and continuously improve operations planning and delivery and support our response to regional or national emergencies.To be successful in this role you will bring:Proven ability in leading and shaping outcomes through effective stakeholder and relationship management expertise with all aspects of societyA passion for the region and the outcomes of the people you will be working withAbility to effectively evaluate complex problems, identify options and provide well considered recommendations and adviceAdept facilitator, able to work with technical experts to co-design, translate and deliver solutions applying a strong teaming approachPassion to coach and mentor to drive improved practiceTo be considered for this position you must have a legal right to live and work in New Zealand.NZTA Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.