JB Hi-Fi Operations Team Member - Manukau Company: JB Hi-Fi
Work type: Permanent Full Time
Location: North Island - New Zealand
Categories: Customer Service, Administration & Operations
About Us
JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.
Our purpose is to help people with better ways to live, learn, work, and play. We want to own the tech and entertainment space, grow our customer base, and support our people to deliver the highest quality service.
About the Role
Working with the Operations Coordinator, you will deliver efficient back of house activities, ensuring the right stock is received and delivered to the right place at the right time, including:
Complying with operations process controls and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery, and incident reporting.
Working collaboratively as part of a team to deliver a positive experience for both instore and online customers.
Contributing to the operations team's achievement of set performance management requirements (KPIs) by utilising operational exception reports to identify and resolve outstanding tasks.
About You
You are a vibrant and driven professional who thrives in a fast-paced environment. You will possess:
A results-driven mindset with a strong focus on delivering the best customer outcomes.
Strong multi-tasking skills, coupled with a keen eye for detail.
Don't worry if you lack experience; we will provide ongoing training and development to help you feel like a part of the JB family.
What We Offer
A role where you'll be engaged every day to make a difference in a dynamic and fast-paced environment.
A competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys.
A diverse, collaborative, and supportive team passionate about the work we do.
A chance to give back to the community through our Helping Hands workplace giving program.
A growth mindset culture with a focus on individual skills and career development opportunities.
12 weeks paid parental leave.
Employee Assistance Program.
How to Apply
If you have the skills and qualities required for this role, apply now!
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