Just In Tech Ltd – Napier City, North IslandLooking to break into the world of IT? We've got the perfect opportunity for you! If you're eager to kickstart your tech career, join us as a Part-Time IT Support Analyst (Level 1) — an ideal entry-level role to get your foot in the door of the IT industry.What's in it for you?Perks galore! Get your birthday off, enjoy awesome staff discounts on the latest tech, plus mid-year and Christmas team celebrations!A supportive work environment: We foster a welcoming, professional atmosphere where you can learn and grow.All the gear you need! High-powered laptop, company mobile, and the latest tools to help you succeed.Career growth: You'll gain hands-on experience, mentorship, and training to build a strong foundation in IT.Start date negotiable: We're committed to finding the right candidate and are flexible with the start date to suit your schedule.What you'll be doing:As a Part-Time IT Support Analyst (Level 1) working 20 hours per week (Monday to Friday), you'll be the first point of contact for customers needing tech help. You'll troubleshoot common hardware, software, and network problems, and escalate complex issues to the right team. This role gives you hands-on experience in real-world IT scenarios, allowing you to learn as you go while delivering top-notch customer support. As our company continues to evolve, there may be future opportunities to expand your role based on the needs of the business.What you'll bring:A keen interest in IT with a basic understanding of hardware, software, and networking.Excellent customer service skills — clear communication, professionalism, and a positive attitude.Problem-solving mindset! You love finding solutions and learning along the way.Team player — willing to collaborate and share knowledge with others.A full New Zealand driver's licence and eligibility to work in NZ.Ready to hit the ground running with high energy and enthusiasm.Familiar with tools like Office 365, Azure, or AWS.Experienced with ticketing systems or Helpdesk environments.This part-time role is your chance to jumpstart your IT career with flexibility and growth opportunities.Apply now and start building your future in tech!
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