It Service Operations Transformation Manager

MCS Group is seeking an experienced IT Service Operations Transformation Manager to join an organisation that services large-scale clients across the public and banking sectors. In this role you will scope, and then execute large-scale data migrations, within a complex and evolving environment, where you will be tasked with running IT transformation projects, ensuring all parties are kept up to date.In it for youSalary up to £60k, dependant on experience26 days annual leave + bank holidaysCareer progressionA brand new role within the organisation that you will be able to defineHybrid workingThe roleOwn, and ultimately drive large-scale IT Transformation projectsIdentify the current IT set-up across software & hardware, and map out the to-be process to migrate data across large-scale environmentsUse all of your experience to provide technical solutions across a complex large-scale projectEnsure all stakeholders and 3rd parties are kept up to date with the progress of your workEngage with suppliers, customers and internal teams to plan and execute solution migrationCreate/build a team for business operations maintaining excellent customer service levelsNeeded to succeedService management experience across IT infrastructureBoth strategic and hands-on technical experienceA proven experience in managing complex, and evolving needsAn ability to communicate with stakeholders of all levelsClose attention to detail, great time management, and the drive to ensure a successful project completionTransformation experience with cloud technologiesProven experience of incident management, change management and problem managementWhat would set you apartITIL QualifiedProject management certificationsStrong knowledge of the Public sectorTo speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Andrew McKnight, Senior Specialist at MCS Group.
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