Job Description:As an IT Consultant, you will be responsible for providing expert advice and solutions to clients seeking to optimize their Information Technology infrastructure. Your primary duties will include:Assessing clients' IT needsIdentifying opportunities for improvementDesigning tailored strategies to enhance efficiency and performanceCollaborating with internal teams and external stakeholders, you will offer guidance on technology solutions, implement effective systems, and troubleshoot issues as they arise. Staying current with industry trends and emerging technologies will be crucial for delivering cutting-edge recommendations.Since we work specifically in the field of mobile device management, it is important that the IT consultant also has specialist expertise in this area. The main focus here is on the IT security of the networks to prevent data breaches.Operational Skills Sought:From Workshop, Helpdesk, Onsite & Senior Technicians:Responding to client support requests quickly and calmly with a good level of patienceFollow approved written procedures to ensure consistent quality of workRecord all work in compliance with company policyManage expectations by providing clear communication to clients, team members, and other stakeholders on the progress and resolution of workReview and update documentation, including user guides and internal knowledge basesDeliver with impact, fast reaction results, and remote support to customersBe able to answer queries accurately and quickly, with a natural ability to predict customer needs and requirementsLiaise with vendors, customers, and other IT personnel for problem resolutionCompleting job sheets and IT documentationCompletion of further training as agreed with the employerA suitable qualification in information technology would be an advantageA valid driver's license is required. We reimburse for personal vehicle usageTechnical Skills:From Workshop, Helpdesk, Onsite & Senior Technicians:General knowledge of operating systems such as Windows, Linux, and UnixAt least 5 years of professional hands-on experience in IT administrationInstalling, diagnosing, upgrading, and supporting various computer type hardwareBe able to recognize problems and create complex solutions for themExperience in mobile device management (rollout, support, development, IT security)Knowledge about secure network architectures and their administration (VPN, firewalls, proxy, gateways) + troubleshooting connection issuesBe familiar with IT business processes such as ITIL and ticketing systemsExperience with administrator support of Microsoft productsInstallation of Windows Server technologies including Active Directory, Hyper-V or VMware, RDPExperience in technical project management is an advantageIf this advert interests you and you'd like to discuss further, please send a current CV and cover letter explaining your current situation and goals for the next 2 years to ****** .#J-18808-Ljbffr
