Permanent part-time (16 hours per week), Tuesday and Wednesday 08:00-16:30
About the Role
Health NZ provides a 24 hour a day 7 days a week health interpreting service for inpatient requirements and outpatient appointments. During normal hours, this is managed by the Coordinator of Interpreters with the assistance of a part-time Interpreters Facilitator. Oversight of the processes for the out of hour service is also the responsibility of this role. You will be located with the Customer Services Team and provide the essential service of booking interpreters to support patients and clinical staff to ensure the best possible communication in clinical situations across the Waitaha Canterbury as required.
As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 4/Profile 4A.
The Role: Where You Fit In
In this role, you will be responsible for:
Assisting and supporting the Coordinator of the Interpreter Services, Waitaha Canterbury, with the day-to-day management for the provision of an efficient, effective patient-focused interpreter service.
High quality professional front desk coordination of drop-ins, email, and telephone for the Interpreter Service and to the wider Customer Service Offices.
Skills and Experience
Experienced in working with the public and Health NZ staff from a service perspective.
Confidence and awareness for working with people of differing cultures.
Ability to meet deadlines.
Ability to work unsupervised.
Ability to work effectively, efficiently, and calmly in a busy workplace and under pressure.
Self-motivated and an ability to contribute to and accommodate change.
About Us
Putting people at the heart of all we do
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Health NZ Waitaha Canterbury is driven by our Values:
Care and respect for others - Manaaki me te whakaute i te tangata.
Integrity in all we do - Hapai i a matou mahi katoa i runga i te pono.
Responsibility for outcomes - Te Takohanga i nga hua.
Benefits of Working at Health NZ Te Whatu Ora
When you work at Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring, and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants, and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self.
Apply Now
Only applications submitted via our career site will be accepted; therefore, please apply directly on our career site here.
Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.
Please apply only if you have the legal right to work and live in New Zealand; if you do not hold the legal right to live and work in New Zealand, your application will be declined.
Contact Kerri McCarthy on ****** for additional information.
We have a range of clinical and non-clinical roles at Health NZ Waitaha Canterbury; there could be a place for you!
Please visit our careers website for other roles and find your ideal fit within the Health NZ Waitaha Canterbury.
Nau mai, haere mai, tauti mai!
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