Permanent part-time (16 hours per week), Tuesday and Wednesday 08:00-16:30
Facilitating bookings for interpreters between Health NZ Te Whatu Ora Staff and Health NZ Interpreting Service Agency
Essential service within Health NZ Waitaha Canterbury
Mo te tunga | About the role
Health NZ provides a 24 hour a day 7 days a week health interpreting service for inpatient requirements and outpatient appointments. During normal hours this is managed by the Coordinator of Interpreters with the assistance of a part time Interpreters Facilitator. Oversight of the processes for the out of hour service is also the responsibility of this role. You will be located with the Customer Services Team and provide the essential service of booking interpreters to support patients and clinical staff to ensure the best possible communication in clinical situations across the Waitaha Canterbury as required.
The Role: Where you fit in
In this role, you will be responsible for:
Assisting and supporting the Coordinator of the Interpreter Services, Waitaha Canterbury, with the day to day management for the provision of an efficient, effective patient focused interpreter service.
High quality professional front desk co-ordination of drop-ins, email and telephone for the Interpreter Service and to the wider Customer Service Offices.
Nga pukenga me nga wheako | Skills and experience
Experienced in working with the public and Health NZ staff from a service perspective
Confidence and awareness for working with people of differing cultures
Ability to meet deadlines
Ability to work unsupervised
Ability to work effectively, efficiently and calmly in a busy workplace and under pressure
Self motivated and an ability to contribute to and accommodate change
Mo matou | About Us
"Ko nga tangata, te matua mahi" - Putting people at the heart of all we do"
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Health NZ Waitaha Canterbury, is driven by our a Matou Uara (Our Values):
Care and respect for others - Manaaki me te whakaute i te tangata.
Integrity in all we do - Hapai i a matou mahi katoa i runga i te pono.
Responsibility for outcomes - Te Takohanga i nga hua
Nga hua | Benefits of working at Health NZ Te Whatu Ora
When you work at the Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self.
Tono inaianei | Apply Now
Only applications submitted via our career site will be accepted, therefore please apply directly on our career site here.
Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.
Please apply only if you have the legal right to work and live in New Zealand; if you do not hold the legal right to live and work in New Zealand your application will be declined.
Contact Kerri McCarthy on ****** for additional information.
Nau mai, haere mai, tauti mai!
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