Internal Key Account Manager - East Tamaki

Reporting to the Branch Manager, this role will see you supporting our largest commercial customer as an Internal Key Account Manager. This role also requires assisting the team with sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading, and whatever else is necessary within the branch.
Key Responsibilities: Understanding the key customers' needs and providing professional solutions Answer calls, emails, and quoting orders Working with Site Managers to ensure specific time frames for their projects are met Communicating delivery times and preparing orders ready for delivery Communicating with suppliers to check availability of products Ensure that our customers, who are made up of trades, businesses, and homeowners, are greeted with a cheerful smile and exceptional service This is a permanent full-time role, offering 42.5 hours a week. Working Monday to Friday and 1 Saturday every 3 weeks. About You: Experience in sales, quoting, and price negotiating Customer-focused attitude with the ability to build rapport and form strong relationships You will be an excellent communicator who is organised and adaptable Trade industry/plumbing knowledge and/or product experience would be hugely beneficial; however, not essential, as it would be your positive attitude and willingness to learn that we would be looking for A motivated, self-driven person, with the skill to work proactively, independently, and within a team Be confident with computers and learning new systems A Full New Zealand drivers' licence is essential for this role Pre-employment checks including references, medical, drug test, and a Criminal background check are required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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