Help Desk & IT Support (Information & Communication Technology)Full timeAdd expected salary to your profile for insightsABOUT THE ROLE:If you are passionate about cloud technology and are enthusiastic about delivering first-class customer service, we have an exciting opportunity for you to join an incredible business!As a Senior Systems Engineer, you will be working for a service-led organization at the forefront of the digital workspace, delivering cutting-edge cloud solutions to your clients alongside a highly motivated and supportive team.ABOUT YOU:3+ years of experience in a systems/support or infrastructure roleExcellent communication and customer service skills.Confident providing level 3 systems supportExperience with traditional Microsoft products (Office365, Active Directory, Remote Desktop Services).MSP or Vendor background - this is a fast-paced environment!YOUR RESPONSIBILITIES:Working out of the Christchurch office, you will be focused on managing escalation technical support, troubleshooting and problem resolution for your customers. You will lead any Problem Management investigations for platform or customer issues and deliver internal and/or customer projects when required. You will also be part of the on-call roster for afterhours support and maintenance every 2-3 months and overtime will be available.ABOUT THE COMPANY:A leading Service Provider that operates a little different to the rest. They have seen fantastic growth over the last 12 years and have had virtually no staff turnover during this time. They have a strong set of values and offer a fantastic and highly collaborative working environment, plus the chance to work with fantastic, long-standing clients.WHATS IN IT FOR YOU?A fun, fast-paced, dynamic work environmentHuge opportunities for career progression and up-skillingCompetitive package with regular salary reviewsOpportunity to work with clients of varying scale and industriesWHAT'S NEXT?Apply online today or contact Josh Edwards at ****** to learn more!PLEASE NOTE: BrightSpark will be closed from December 20th to January 6th, so we will review any applications during this time upon our return and respond in due course.
#J-18808-Ljbffr