About IWGWith over 3,000 locations in over 100 countries and 1,000 cities across the world, IWG is the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector.
As the owner and operator of internationally renowned brands like Regus, Spaces, Signature, Open Office, Basepoint, and No.18, we provide local and global networks for all kinds of businesses.
From independent sole traders and fledgling start-ups to the world's largest corporations, we provide cutting-edge, inspirational workspaces that support effective working and collaboration.This role is part of the Asia Pacific Regional Inside Sales Team, managed from Kuala Lumpur, Malaysia, reporting directly to the Sales Leadership Team based in Kuala Lumpur.High performing agents have an opportunity to earn 30-35% more in sales commissions.Job PurposeIWG currently has openings for "Inside Sales Account Manager" working within our Inside Sales Team.
In this role, as an individual contributor, an Inside Sales Account Manager will help to find the right solution for new prospects when they express interest in one of our products such as Offices, Virtual Offices, and Membership Products.Our Account Managers will work with businesses of all sizes across a multitude of industries and the role involves engaging with our customers and prospects via a number of channels, including phone, email, SMS, and web chat.Key AccountabilitiesInteract with prospects remotely via phone, email, or other channels; no face-to-face meetings.Work at a computer during the scheduled work shift to meet sales and telephony productivity objectives.Handle inbound and outbound calls with new prospects and existing customers to educate and inform them about our products.Work efficiently and effectively in line with company procedures and guidelines, delivering strong business results against our key performance indicators.Accurately record notes in all relevant systems.Recommend improvements that will positively impact sales and efficiency.Perform other duties as assigned.Required Knowledge, Skills and QualificationsProven track record of selling products or service solutions over the phone within a business-to-business sales environment.Professional and clear communication skills with the ability to build rapport with customers quickly over the phone.'Can-do' attitude; demonstrates a positive attitude toward others and assists in all areas as needed.Works well in a team environment.Familiarity with CRM systems is a plus.Maintains high productivity and energy level.Results driven.Willingness to go beyond the job description to meet business goals.Fluent in oral and written English.Experience in handling Australia and/or New Zealand market is an advantage.Work Set-upRequired to work 2-3 times a week in the nearest centre in your location.IWG is leading the workspace revolution.
Our companies help more than 2.5 million people and their businesses to work more productively by providing a choice of professional, inspiring, and collaborative workspaces, communities, and services.Digitalisation and new technologies are transforming the world of work.
People want the personal productivity benefits of living and working how and where they want.
Businesses want the financial and strategic benefits.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals with unique business goals, people, and aspirations.
They want workspaces and communities to match their needs.Through our companies, we provide that choice and serve the whole world of work: Regus, Spaces, No18, Basepoint, Open Office, and Signature.
We create personal, financial, and strategic value for businesses of every size.
All of them harness the power of flexible working to increase their productivity, efficiency, agility, and market proximity.We're reaching a tipping point.
The workspace revolution is coming.Join us at www.iwgplc.com.Are you ready to lead the workspace revolution?Leading a revolution requires talent, energy, focus, and commitment.
We need colleagues with these attributes to help us assist millions of others to work more productively in over 110 countries, 1,000 cities and towns, and 3,300 locations.We're looking for entrepreneurial people who are full of fantastic ideas and the energy to turn them into reality.
Show us you have the enthusiasm, ambition, and ability to make business happen for our clients, and we'll support you every step of the way as you build an exciting, fast-paced, and challenging career.Find out more at www.iwgplc.com/careers.
#J-18808-Ljbffr