Infrastructure Systems Engineer page is loadedInfrastructure Systems EngineerApply locations Media Design School time type Full time posted on Posted 5 Days Ago time left to apply End Date: December 21, 2024 (22 days left to apply) job requisition id R25833Who we are:Here at Media Design School (MDS), we do things a little differently. Our staff and teams thrive on being dynamic, resilient, and responsive and this role is no exception. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative, and courageous – with flexible working arrangements that allow you to bring your best. We've built a culture that celebrates community, collaboration, and innovation, where people love what they do.What's the job?We're looking for a proactive, solutions-driven Infrastructure Systems Engineer to manage and maintain our servers, storage, and network infrastructure. You'll ensure optimal system performance, security, and availability while supporting virtualisation technologies, system updates, and software deployments.You will play a crucial role enhancing classroom and AV technology, driving improvements in the teaching and learning experience both online and face-to-face settings. A key aspect of the role will be stakeholder engagement, ensuring proactive delivery on the needs of academic staff, students, and other stakeholders.Media Design School is part of Torrens Global Education. While this role is based at our Media Design School campus in Auckland, you will also work remotely across the wider Torrens Global Education network, supporting the management and enhancement of infrastructure systems that serve both academic and operational needs at Torrens University and Think Education in Australia.Day-to-day accountabilities:As an Infrastructure Systems Engineer, you'll work closely with business units and academic staff to ensure the smooth operation of IT services, focusing on infrastructure, virtualisation, and classroom technologies. In this role you will:Foster strong relationships with business units, academic staff, and students, ensuring IT services align with educational objectives and stakeholder satisfaction is high.Achieve agreed system uptime and ensure all virtualised environments, including those supporting educational technologies, are running efficiently with minimal downtime.Enhance the teaching and learning experience by ensuring all classroom technologies are fully functional and effectively utilised by staff and students.Successfully deploy new infrastructure projects on time and within budget, meeting all performance and scalability requirements, especially those related to educational technology.Resolve infrastructure-related issues within the defined response times, ensuring high user satisfaction for both staff and students, in both online and face-to-face settings.Work towards zero security breaches and ensure all systems, including those used in educational contexts, are compliant with the latest security standards and policies.Ensure 100% data recovery in case of system failures and maintain uninterrupted business operations during disasters, including educational activities.Who you are :You're an experienced Infrastructure Engineer with a minimum of 8 years' experience. You have proven experience in managing complex systems and cloud environments. You're skilled in virtualisation, software deployment, and troubleshooting, with strong communication and collaboration abilities. You thrive in adapting to evolving technologies and prioritising key tasks.Key Skills Required but are not limited to:Extensive experience with VMware, Microsoft Windows Server, AWS, and Azure environments.Proficiency in Microsoft Intune, SCCM, PowerShell, and Exchange Online.Strong experience in software packaging, deployment, and Mobile Device Management.Proven problem-solving skills with the ability to troubleshoot complex infrastructure issues.Excellent communication and collaboration skills for working across teams and with stakeholders.This is a permanent full-time position based in Auckland.Please note: Visa sponsorship is not available for this position. All applicants require current and valid working rights for New Zealand.Why join us?Our ambition is to revolutionise the world of education, increase student employability, and make a positive impact. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do. We want you to be bold, be creative, be good, and be global.MDS is an equal opportunity employer, we value diversity and inclusion and are committed to the attraction, retention, and development of all people regardless of gender identity, ethnicity, sexual orientation, and disability.What we offer:We support your personal passions, development, and wellbeing, to make your working life a more rewarding experience. At MDS, you'll benefit from:Study free in a course/degree related to your position (Full Time only)Flexible working conditions with a hybrid work environment working from home and in the officeAccess to internal opportunities - Be supported to learn, grow and move across the organisationHiring processWe aim to provide you with the information you need at each stage of this process to help you present your best self. If you have any accessibility requirements, please contact your recruiter at ****** for confidential support. We are committed to ensuring an equitable, barrier-free application process and have a Reasonable Adjustment Procedure in place to support you throughout the recruitment process.We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant.To learn more about what makes Media Design School a great place to work, visit https://www.mediadesignschool.com/careers.We'd love to hear from you.Applications close: Friday 20th DecemberJob reference: R25833Please note that our office will be closed from 18th December and over the Christmas period, which may cause delays in processing your application. We kindly ask that you allow up to 3 additional weeks after the application closing date for any updates.If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at ******.
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