We are looking for a full-time Permanent ICT Support Technician with solid experience in repairing iPads, phones, laptops, MacBooks, tablets, and PCs to join our team.
This is not an entry-level or temporary position.
You need to be really good at physically fixing and understand how they work on the component level.
You need to have general knowledge in electronics and the ability to diagnose and resolve computer-related issues properly and efficiently.
This role is for you if you are a quick thinker, solutions-focused, and love challenges, as varied customers have varied issues and requirements.
You will need to provide remote and on-site technical support to domestic and business customers and resolve their issues.Role and Responsibilities:Experience in micro soldering IC chips and reading schematics/diagrams is a must.This position is very hardware-focused.
Must be very proficient with micro soldering and small repair tools.Replace PCB components including soldering and de-soldering of through-hole and SMT components.Maintain a clean and organized work environment.Must be able to carefully open up electronic devices without causing damage.Must be able to do research on how to perform repairs.Board-level repair for all devices including iPhones and iPads.Perform installation, configuration, and troubleshooting of operating systems like Windows 11 or the latest Windows Servers, Mac OS, and iOS.Demonstrate knowledge and experience of repairing and replacing peripheral equipment such as terminals, printers, and modems.Upgrade software and apply patches on client systems as and when required.Visit home users to set up their PCs or fix faulty equipment and provide required support.Perform other relevant duties as required from time to time.Qualifications and Experience Required:At least 3 years of relevant work experience or NZQA level 5 (certificate or diploma).Knowledge of micro soldering techniques and mobile phone screen glass repair.Other Skills:A clean full New Zealand driver's license as sometimes you may be required to drive to on-site within the city for work.
We will provide a company vehicle for this.Excellent communication skills; must be able to clearly communicate over the phone and in person.Ability to work to a tight schedule, highly organized, and ability to handle multiple jobs while displaying prioritization skills.We may ask for a criminal record check and drug test.Salary range for this job: $30 per hour.Applicants for this position should have NZ residency or a valid NZ work visa.Please send us full details to the given email.Apply now for this role or get more information by contacting Tech Fix.
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