Ict Support Technician

Job Description We are seeking one customer-focused ICT Support technician to join our team full-time.
If you have a solid passion to deal with diverse IT-related issues and assist our valued customers, this could be the perfect opportunity for you in this role.
You will be paid $29.66 -$31 per hour depending on experience.
You will work a minimum of 30 hours and a maximum of 60 hours a week.
The job will be based on any of our stores in Gore, Southland region.
You will be responsible for: - Install or configure software and driver on devices.
- Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.
- Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
- Attentive at the front desk to make new tickets and assist in sales support.
- Provide excellent customer service to customers physically as well as over phone support.
- Resolve customer issues and concerns in a timely and efficient manner.
- Continuously improve your knowledge of our products and services.
- Ability to multitask and manage multiple customer interactions simultaneously.
A successful applicant will: - A team player - Must be able to work on the flexible roaster - Have good communication and customer service skills - Basic computer skills and experience with customer service software We offer a competitive salary, as well as ongoing training and professional development opportunities.
To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications.
We look forward to reviewing your application and potentially welcoming you to our team!
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