Ict Support Technician (Epicshot Lead)

Details of the offer

AJ Hackett Bungy NZ – Queenstown, South Island Our Tech team is passionate about providing a high-quality and innovative product, and we're looking for an ICT Support Technician to join the team.
The ICT Support Technician is responsible for overseeing daily operational and logistical management of our new product – EpicShot.
You are to ensure that our customers are receiving a quality product, and you will be offering support and technical advice to all our EpicShot customers.
We have 2 vacancies available for Queenstown Bungy Ltd, based here in Queenstown, supporting our other sites nationwide and external customers around New Zealand.
This is full-time permanent employment, 40 hours minimum guaranteed per week, plus additional work hours available at busy times.
Rostered to work 5 days each week (Sunday through Saturday), this role will always be available to assist customer inquiries.
Pay range of NZD30.00 to NZD32.00 per hour depending on your skill set.
Minimum of 3 years of relevant work experience required and/or relevant vendor certification and/or relevant New Zealand recognized qualifications (diploma or higher).
Key Responsibilities include: Providing ICT support to users and problem-solving.
Work with stakeholders (internal and external) to understand business needs and objectives.
Document and prioritize requirements, ensuring they are aligned with business goals.
Create detailed business requirement documents (BRD), functional requirement specifications (FRS), and user stories.
Be able to lead whilst remaining fun but professional!
You would commute to work between different Bungy sites peppered around Queenstown Lakes District, OTAGO REGION.
If you're keen to join our diverse team, who have fun at work and take pride in what they do, please send your application to ****** using ref: Epic Support.
#J-18808-Ljbffr


Nominal Salary: To be agreed

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