Join our Team About this opportunity:
Ericsson is a global leader in telecommunications, committed to connecting communities and businesses with innovative technology and top-tier service. We are seeking a motivated ICT Project Manager to join our team in New Zealand. In this role, you will be responsible for managing the successful delivery of customer projects within the Digital Services Customer Unit (DS CU), focusing on Packet Core, 5G, and other core network domains. This position offers an exciting opportunity to be a key contributor to our projects, ensuring they are delivered on time, within scope, and with high customer satisfaction.
What you will do:
Manage and coordinate the end-to-end delivery of ICT projects, including Packet Core, 5G, and related digital services, ensuring they meet the agreed objectives, timelines, and quality standards.
Act as the primary point of contact for customers and internal stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
Build and maintain strong relationships with customers, understanding their needs, and ensuring their expectations are met or exceeded.
Engage with customers early in the project to define requirements, identify risks, and establish clear delivery plans.
Oversee project budgets, ensuring financial targets are met and initiating corrective actions when necessary.
Optimize the use of resources, balancing onshore and offshore teams to achieve project efficiency and maintain profitability.
Ensure that all projects adhere to standard processes, methods, and tools, and that integrated governance and delivery metrics are followed.
Provide regular project updates, reports, and forecasts to stakeholders, ensuring transparency and accountability.
Promote the use of automation, tools, and best practices in project delivery to improve efficiency and quality.
Identify opportunities for process improvement and contribute to the ongoing development of Ericsson's project management practices.
The skills you bring:
A solid understanding of Packet Core, 5G, and related telecommunications technologies.
Experience managing ICT projects, with a focus on digital services and network solutions.
Familiarity with telecom project management tools and methodologies.
Strong project management skills, with the ability to lead cross-functional teams and manage multiple stakeholders.
Excellent communication and interpersonal skills, with a focus on customer satisfaction and stakeholder engagement.
Ability to manage project budgets, track financial performance, and ensure the profitability of projects.
Strong analytical skills with the capability to assess project risks and take proactive measures to mitigate them.
Bachelor's degree in engineering, Computer Science, Telecommunications, or a related field.
7+ years of experience in ICT project management, with at least 5 years focusing on telecommunications projects.
Project Management Professional (PMP) or equivalent certification is preferred.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer.
We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
We are proud to announce at Ericsson New Zealand, our employees have once again voted us as a Great Place to Work and we have been officially Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Ericsson New Zealand Employee Benefits
Wellness: Ericsson New Zealand offers a variety of programs crafted to support your physical and emotional wellbeing.
Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements.
Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition.
Primary country and city: New Zealand (NZ) || Auckland
Job details: ICT Program Director/Manager
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