As an HR Coordinator, you will provide essential administrative support to the HR team, ensuring that all employment documentation is processed accurately and efficiently. You will manage HR queries through our people inbox, leveraging established macros and procedures to deliver consistent and professional responses. Your role is crucial in maintaining trust in UP Education's HR Operations service.
What you'll do:
Prepare, review, and process employment documentation within a 48-hour SLA.
Support the Talent Acquisition team with contract generation when needed
Ensure all HR documentation complies with approved templates.
Respond to HR-related queries from employees and managers, using pre-approved macros and templates for consistent and accurate communication.
Escalate queries as necessary while maintaining oversight of their resolution.
Follow established procedures to deliver high-quality HR services,
Maintain confidentiality and data privacy
Assist with internal audits to ensure compliance.
Work closely with the broader HR team on various projects and initiatives, proactively suggesting improvements to existing processes and documentation templates.
What you bring:
Ideally you will have at least three years of professional HR coordination experience. and a strong working knowledge of HRIS systems, with a preference for experience using BambooHR. Attention to detail is crucial, as is the ability to produce accurate and high-quality documentation. A strong technical proficiency with HR systems, email management tools, and the Microsoft Office Suite is required.
You'll be equipped with excellent organisational skills, efficiently managing multiple tasks, meeting deadlines, and prioritising workloads. Strong written and verbal communication skills are essential, enabling the drafting of professional responses using pre-set templates.A customer-focused approach, commitment to confidentiality, and the ability to handle employee information with discretion are also key attributes for this role.
Who we are:
In a world where change happens faster with each new day, education forges pathways for the future. At UP Education, we are on a mission: to elevate and empower people to unlock their potential. Known for our agility, and responsiveness to the changing world, UP Education has launched a proprietary online learning platform to meet the growing needs of borderless education.
We believe learning should be defined by the exceptional and at UP Education we have an ongoing commitment to the development of our staff.
Alongside our online services we also have 30+ campuses in 10 locations across Australasia ensuring widespread accessibility to education for our learners.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.