About The Role - Te MahiWe are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service.Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members, and checking private and public areas for cleanliness.To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.
You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.This is a permanent, full-time role based at Sudima Queenstown Five Mile.
The rate is $28 - $29 per hour with a guaranteed minimum of 32 hours per week.Responsibilities:Train housekeepers on cleaning and maintenance tasksOversee staff on a daily basisCheck rooms and common areas, including stairways and lounge areas, for cleanlinessSchedule shifts and arrange for replacements in cases of absenceEstablish and educate staff on cleanliness, tidiness, and hygiene standardsMotivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requestsMonitor and replenish cleaning products stockEnsure compliance with safety and sanitation policies in all areasAssist the room attendants when requiredRequirementsAbout you | Ko koe teneiWork experience as a Housekeeping Supervisor or similar roleHands-on experience with cleaning and maintenance tasks for large organizationsExcellent organizational and team management skillsStamina to handle the physical demands of the jobProven ability in leading a teamAssist with training and developing the team to achieve hotel standardsA high level of organization, time management, and problem-solving skillsWe are looking for someone who is flexible with their availability - to be successful, you will need to be able to work a typical hospitality roster and that means covering all shifts across a 7-day rotating rosterBenefitsHe kura te tangata - We are all valuedAs an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes, and discounts on hotels, restaurants, bars, and spas across our network - not just for you, but in some cases your friends and family too!$28.30 per hourStaff discounts at our hotels, restaurants, and spas across our networkStaff, family, and friends rates at our hotelsFree onsite parkingExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discountsPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our very own online digital learning platformFree Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employmentWho We Are - Ko Wai MatouHere at Sudima Hotels, we have one passion, you!
We care, we do the right thing and we work together.
As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.
We live and breathe Manaakitanga, hospitality is at the heart of all that we do.
As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses.
As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.Above all, we're looking for positive people.
Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that's passionate about putting people first.Nau mai, haere mai, tauti mai!Hind Management is committed to accessibility; should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at ******.
We will aim to respond within 48 hours Monday to Friday 9 am - 5 pm.We encourage people from diverse backgrounds to apply.
We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.
We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.E manawanui ana tatou - We careKa mahi tahi tatou - We work togetherKa whai tatou i te tika - We do the right thingHe kura te tangata - We are all valued
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