See more about the role below, including the responsibilities and skills we are looking for.
Housekeeping Supervisor Queenstown, New Zealand
Reference: 6604613
We are seeking a hands-on leader with a passion for delivering five-star service to be a part of an exceptional Housekeeping Team.
Millbrook Resort is proud to be awarded Employer of the Year 2021 at the Queenstown Business Awards. Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride in being one of New Zealand's best places to work. Overview Set on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are proud to be an employer of choice within New Zealand.
We seek exceptional people like yourself who are passionate about leading an effective team and maintaining excellent communication skills, to come and join our five-star team!
The Role We have a fantastic opportunity for the right person to join our dynamic and motivated Housekeeping team. This role provides the opportunity for a Housekeeping Supervisor to support the Executive Housekeeper and Property Manager to conduct thorough inspections and ensure our luxury accommodation is maintained to a consistently high standard. It also involves supporting, training and motivating the team to maintain high engagement and performance. This position is situated in a fast-paced environment with a strong focus on consistently achieving high standards and service excellence. We are looking for an enthusiastic person to lead by example and join the team.
Success Profile Passion for service delivery and the hospitality industry Previous cleaning experience in 5-star Hotel/Resort environment Excellent communication skills and the ability to motivate and drive a productive team Management or supervisory experience in a comparable environment Holding a clean NZ Driver's Licence and able to competently drive a manual vehicle is desirable Knowledge of HotSos and Opera would be an advantage High level of attention to detail and exceptional organisational skills Flexibility to work weekends and public holidays Location: Arrowtown, Queenstown
Hours: Full-time permanent (30/40 hours per week guaranteed)
Q & A with our Hotel Manager, Rebecca. What is most exciting about this opportunity? The successful applicant will get to help lead one of Millbrook's largest and most diverse teams. We have amazing team members from all over the world and your aim is to help them learn and grow within Millbrook.
Describe a day in the life of a Housekeeping Supervisor. Variety is the spice of life! You will be responsible for organizing, motivating, and taking care of one area of the resort each day. Ensuring the team members are taken care of and each guest's accommodation is presented to a five-star standard prior to check-in time.
What is your management style? My passion is to help other people get to where they wish to be in life - personal or professional. I love a challenge and believe working together is the recipe for success.
What is your favourite thing about working at Millbrook? I genuinely get up each morning and am happy to come to work. I love the variety, the people, and the ducks!!!
My Millbrook We believe our people are our greatest assets and love rewarding our hard-working team members. At Millbrook, we encourage learning and professional development to help you grow and perform within your career. When you join the Millbrook family you will also enjoy a number of exciting benefits including; Discounts on products and services; Easy free car parking; Complimentary staff meals; and a daily travel allowance for team members who live more than 25km from the resort.
If you wish to join our amazing Housekeeping team and have the attributes above, we'd love to hear from you. Begin your Millbrook journey today and apply!
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