Housekeeping/Room Attendant

We are a hostel in Auckland central and now looking for a housekeeping to join us!Responsibilities:Change bed linen and make bedsReplace used towelsSweep and mop floorsVacuum carpetsReplenish bath care products (e.g. soap and shampoo)Restock beverages and food itemsClean public areasReport any technical issues and maintenance needsAddress guests' queriesEnsure all assigned rooms are clean and tidy by the end of the shiftFollow hotel security guidelinesRecord missing or damaged items and arrange for their repair or replacementRespond to customer complaints or inquiries immediately and report any problems to the supervisorMaintain an inventory of household items, uniforms, equipment, and furnitureNotify homeowners of any accidents or problems while rendering serviceEstablish and maintain standard operating procedures for cleaning and organizing the facilityClean and disinfect equipment at the end of the shiftWelcome guests and check their details against their bookingsAllocate guests their rooms and provide keysAnswer phones from prospective customers and guests, take messages, and deliver themComplete administrative tasks such as filing and photocopyingRespond to requests for help and informationProvide concierge services, such as booking theatre tickets, arranging travel, and providing information about local amenities and attractionsPrepare room bills and ensure prompt paymentsCheck guests out, take payments, and return depositsAny other reasonable tasks required by the employerJob Type: CasualPay: $24.00 per hourExpected hours: 5 – 30 per weekSchedule:Monday to FridayOn callPublic holidaysRotating rosterWeekend availability
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