This is a great opportunity for a professional and motivated individual to step up and take daily charge. We are seeking a hands-on, enthusiastic and energetic leader to deliver timely cleaning, staff training, thorough inspections and consistently high standards.
About Us
Far out to the east of Hawke's Bay wine country, The Farm at Cape Kidnappers sits atop rolling hills and rugged cliffs that give way to vast sea views and an ever-present horizon. Home to not only a lodge and spa, this unique property also boasts one of the world's top golf courses, a sanctuary for some of New Zealand's most precious flora and fauna, and a working farm. Warm and enveloping, Cape Kidnappers' generous suites offer sumptuous comfort and awe-inspiring views in equal parts.
Ranked as one of the top two hotels in New Zealand and Australia by Travel + Leisure, and within the top 20 hotels in the world by Conde Nast Traveller, Cape Kidnappers delivers stunning exclusive guest experiences including the Can-Am Farm Tour, Kiwi Discovery Walk, Cape Kidnappers Gannet Colony and much, much more.
About the Role:
You will be responsible for the day-to-day operation of the Housekeeping Department, delivering timely cleaning, thorough inspections and consistently high standards. In addition, you will be responsible for:
Recruitment
Maintaining high standards of suites and public areas
Leadership of the Housekeeping Team
Management of an on-site laundry operation
Health & safety (including chemical registers)
Departmental financial controls (forecasting, budget preparation, labour and supplies)
About You:
The ideal candidate must be self-motivated and able to use their initiative. Financial acumen, reporting, computer skills, rostering and the ability to place orders based on inventory needs are essential.
Candidates should have previous Housekeeping Management experience at a luxury hotel or lodge, a proven record of training and developing strong housekeeping teams, and evidence of an uncompromising attention to detail. In addition, you will have:
A passion for service delivery and the Hospitality Industry
A minimum of 3 years relevant experience (senior Housekeeping / Hospitality)
Relevant tertiary level qualifications
Ability to train and grow a team of mixed skill levels
Knowledge and experience with Hospitality Management systems
Strong and effective communication skills
Ability to work accurately in a fast-paced and dynamic environment
Exceptional organisational skills
A winning personality, with the ability to surprise and delight!
In this role, you will work alongside a world-class team, in the most spectacular environment.
What We Offer:
We offer competitive wages, delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavour whenever possible to provide staff with 2 days in a row off each week.
This is a full-time position with normal hours of 45 per week. You will also need a valid work visa to apply.
If you wish to apply for this role and have the attributes above, we'd love to hear from you.
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