The Role | Te mahiWe are seeking a Porter/Concierge to provide an exceptional level of service that exceeds expectations of our guests.Who We Are | Ko Wai MatouSudima Christchurch Airport Hotel, conveniently situated next to Christchurch Airport, offering easy access to both the airport and the vibrant city center for our international guests. At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.This is a Part-time role based at Sudima Christchurch Airport with an hourly rate of $25.00 per hour.Responsibilities | Nga haepapaAssist with guest enquiriesEnsure guest messages, dry cleaning are delivered in a timely mannerCommunicate with DM or FOM of any issue/s that are raisedAssist Front Desk during busy check in and check out to ensure guests are receiving the best possible servicesRecord all luggage stored in an orderly mannerKeep the luggage store room tidy and accessible at all timesFollow any emergency procedures from DM when an emergency arisesMust be updated on the knowledge of all room categories and amenitiesHotel security floor checksRegularly inspect the lobby and public areas to ensure that the standards of the hotel are maintained and comfortable for guests, visitors as well as employeesRequirementsAbout you | Ko koe teneiCommit to minimum of 20 hours per weekAbility to work shiftsFull driver's licenseProfessional personal presentation and a great work ethicAbility to work well within a team and build and maintain successful working relationshipsExcellent organisational skills, able to prioritise conflicting tasks professionallyStrong guest service orientationDemonstrates initiative and flexibilityRight to Work in NZBenefitsWe are all valued | He kura te tangataDiscounts at our hotels, restaurants and spas across our networkStaff, family and friends rates at our hotelsMeals on duty and uniform providedExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discountsOur values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.Nau mai, haere mai, tauti mai!Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.Our ValuesE MANAWANUI ANA MATOU - WE CAREKA WHAI MATOU I TE TIKA - WE DO THE RIGHT THINGKA MAHI TAHI MATOU - WE WORK TOGETHER
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