Hospitality Professional

Job summary Hospitality Professional - Food & Beverage AttendantSpecialist in the Food & Beverage departmentGeneralist in all entry-level front of house and back of house roles Job seniority: entry level Responsibilities • Provide a-la-carte and/or buffet style service in line with the Hilton Brand Service Standards• Receive orders and serve customer requests completely in a timely manner• Understand menu content, any menu changes, and promotional activities• Keep service area clean, tidy, and well-prepared• Efficiently manage the proper settlement of all customer accounts• Answer guest queries in a polite and helpful manner Requirements • Friendly, positive, energetic disposition• Passion for Food & Beverage• Committed to delivering exceptional guest service• Motivated to learn new skills and techniques• Smart and tidy in appearance• Positive and willing to participate on a team and work with a winning attitude• Flexible, reliable, and responsive to a range of work situations• Prepared to manage a variety of customer types, inquiries, and complaints• Previous food hygiene experience• Electronic ordering systems experience• Cash handling experience Key Skills Needed • Friendly, positive, energetic disposition• Passion for Food & Beverage• Previous food hygiene experience• Electronic ordering systems experience• Cash handling experience Benefits • Workplace flexibility (work life balance)• Professional leadership development framework• Worldwide career opportunities• Access to Hilton University and over 5000 online learning programs• Free events and activities• Discounted gym membership• Free staff meal and daily dry-cleaned uniform• Discounted accommodation and food & beverage rates globally• Participate in ongoing recognition programs• Support to participate in a variety of local volunteer activities• Fast track to Hilton Honors Silver status