Passionate and motivated lenders are invited to join our team of high performers, who thrive in a supportive environment. Together, we help our customers with some of the biggest financial decisions in their lives.At ASB, the customer is at the heart of everything we do. Our Advice Centres are currently transforming to continue delivering innovative, personalised, and convenient solutions for our customers.Your role exists to make our customer's lives easier by guiding them through their home loan journey. You will be committed to helping our customers 'Own the Home of their dreams,' whether it is assisting them in buying their first or second home, investing in a property, refinancing, building, or renovating. You will ensure that their financial wellbeing is protected and that they are ready financially for today, a rainy day, or someday.We are looking for someone who puts the customer first. You will work face to face with customers to lead quality lending conversations with confidence, using your solid understanding of our products, processes, and policies to proactively identify your customers' financial needs. As a confident networker, you will use your communication skills to develop and maintain strong working relationships.Key Responsibilities:A proven track record of delivering exceptional customer service and establishing and maintaining long-lasting relationships with customers and colleagues.Extensive, current lending experience and existing knowledge of home lending products.An ability to identify the bigger picture and anticipate customers' financial needs.Knowledge of the current responsible lending legislation and AML requirements.What's in it for you:This is an exciting opportunity to be at the forefront of our Advice Centre network. This position offers you the chance to progress your career and make your mark as a senior lender. You will also have the opportunity to impart your extensive lending knowledge and coach our junior lenders to greatness.Join a diverse and inclusive environment where we are united as one team, working together to accelerate progress for all New Zealanders. ASB offers a fun and supportive team with awesome benefits.You will also have access to:A competitive market salary.A broad range of exclusive Staff Banking Benefits.Life and Income Protection Insurance.Joining a dynamic and diverse team.Me pehea te tono | How to apply?For additional information, please see the attached Position Description. To register your interest in this position, please apply online.Please note that all applications received for this role will be reviewed in January 2025.
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