Home Lending Associate

Full time
Bank of China (New Zealand) Limited is on an exciting journey to become New Zealand's leading global bank. With a passionate team of 100+ based in the Auckland and Christchurch CBD, we are committed to the success of our customers.
About the role :
Reporting to the Business Development Manager, you will be assisting our Home Lending Specialists with home loan processes, customer due diligence, post-draw-down and file management.
Key responsibilities include :
Assisting with general product and service enquiries and recommending solutions
Assisting our Home Lending Specialists with their portfolio
Meeting with customers and opening accounts
Managing post-lending processes to ensure timely repayments
Processing key documents as required
Preparing monthly reports to key stakeholders
Performing ongoing due diligence on existing customers
About you :
Be able to demonstrate customer service excellence
Have the ability to manage multiple priorities and deadlines
Be able to think outside of the box to solve problems
Good knowledge of Microsoft Office Suite programs
Fluent in English and Mandarin as you will be required to communicate with and provide reports and other information to Bank of China Head Office.
Why Bank of China New Zealand?
At Bank of China (New Zealand) Limited we're growing fast, so there's no limit to what you can learn and where you can go. We're proud of who we are globally and even prouder of what we're building together locally. As we proudly celebrate our 10th anniversary of operating in New Zealand, our team thrives on being challenged and is driven by the possibilities of our future.

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