You will be responsible for maximising the Heating, Bathroom, and Kitchen sales by providing excellent service to our Trade and Retail customers. This includes helping customers find and select products, providing product knowledge, design advice, and completing all stock-related tasks. In addition to working in our HBK design showroom, you will be a point of contact at our Trade Counter and Showroom, interacting daily with our customers who are the heart and soul of our business.
Daily you will be responsible for a wide variety of functions including:
Taking clear briefs from clients and discussing all aspects of creating, remodelling, or updating the kitchen and/or bathroom area of their home.
Consulting with clients via phone and email.
Building effective relationships with our Trade and Retail customers by offering product support, technical information, and interior design solutions.
Being a people person who thrives when supporting our customers to ensure they have a winning in-store experience.
This is a permanent full-time role, offering 40 hours a week, Monday-Friday, based in PlaceMakers Timaru.
About you:
Proven experience in designing Kitchens, bathrooms, laundry, flooring, and wardrobes, or the ability and desire to learn these skills.
Customer Service/Sales experience, confident and a clear and accurate communicator who can deal with challenging demands and time frames.
You must be polite, professional, and accommodating when assisting our customers and our team.
We are looking for someone with a high standard of personal presentation and excellent verbal and written communication skills.
Intermediate to advanced experience with MS Office Suite, including Excel; other computer programs are desirable – experience in Winflex will be advantageous.
Benefits include:
Competitive hourly rate & Staff-buying privileges.
Genuine development opportunities that come with being part of the wider Fletcher Building Group.
Employment Education Fund.
Health & Wellbeing initiatives including an Employee Assistance Program.
Be part of a diverse and inclusive team.
Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don't always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don't quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Pre-employment checks including references, medical, drug test, and a criminal background check are required, as well as the legal right to work in NZ indefinitely.
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