Healthcare Security, Security Services at Te Whatu Ora - Health New Zealand Counties Manukau, Auckland The security team provides a 24-hour, 7 days per week service coverage for Counties Manukau District, particularly the Middlemore Hospital site, Manukau Super Clinic site, and various other sites as required.
This involves frequent patrols of the sites, customer service, staff and visitor escorts, attending to all security-related incidents as required, investigation reporting, and follow-up of various incidents, reporting to the Security Coordinator. We currently have a full-time position with rostered shifts Monday to Sunday, covering a 24-hour period.
Due to the nature of the work, applicants must demonstrate that they are team players and possess the ability to combine a security mindset with exceptional customer service and people skills. If you believe you have the skills or transferable experience to meet the following criteria and can convince us that you are a hard-working individual who will go the extra mile to help people and get the job done, we would like to hear from you.
One year's security experience, preferably in a health setting
Ability to obtain Level 2 and Level 3 National Certificate or appropriate qualifications
Ability to operate modern security technology, i.e., cameras, radios, pagers, electronic locking apparatus, and basic computer systems
Effective communication skills, both verbal and written
Excellent customer service and public relations skills
Team player capable of building rapport with staff
Able to use a computer confidently (basic knowledge of MS Outlook, MS Word)
Ability to write clear and concise incident reports, make written statements, and maintain records
A good degree of physical fitness is required due to the nature of the role
Clean & current full NZ driver's license
Must be available to work on an on-call basis, with rostered shifts Monday to Sunday over 24 hours.
At Counties Manukau Health, people and their lives matter to us. We are a values-based and inclusive organization committed to delivering the best health outcomes for our community. We need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion for working in our community, particularly from our Maori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whanau, community, and staff—all carefully considered in our action plan. Together, we will improve accessibility for everyone with a disability. Our values are Valuing Everyone- Whakawhanaungatanga, Kind –Manaakitanga, Together –Kotahitanga, Excellent- Rangatiratanga. If these are your values too, then join us today.
Employer: Te Whatu Ora - Health New Zealand Counties Manukau
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