Head Ski Technician

Details of the offer

Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let's chat. Joining our crew is more than just working at aski field - it's a lifestyle; seasonal work is a rollercoaster but it's one that creates lasting memories that you'll talk about for a lifetime.
Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables, and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.
NZSki boasts one of the most modern and innovative rental fleets in the world comprising of the leading Head BYS system and the Burton LTR snowboards.
The Head Ski Technician is responsible for supervising our Ski and Snowboard Technicians to service and repair all snowsports equipment. This role will also work in the Workshop to repair & maintain all snowsports equipment, as well as answer any technical guest and rental operation questions for the wider crew.
About the roleSafely tune and repair guest, staff, and rental snowsports equipment with professional service and guest relations.Supervise and operate the workshop maintaining a clean and safe work environment.Manage a small team of ski techs, including onboarding, training, rostering, and upskilling.Ensure all daily staff schedules are correct and up to date.Share information across the team by holding daily debriefs at the end of the day.Actively recognise the team using NZSki's recognition program.Foster a H&S positive team environment.Report any new arising hazards or work incidents and injuries.Be a role model and lead by example.Support in wider rental team training delivery pre-season and providing ongoing training thereafter.Act as a contact point for any team queries or issues.Support the rental floor staff at peak times if required.Attend Team Leader and H&S meetings.Deliver exemplary customer service.General machine maintenance skills.About YouMinimum one year experience as a Lead Technician or Ski Workshop Team Leader or similar.Minimum three years experience as a Ski or Snowboard Technician.Excellent interpersonal skills.Health & safety conscious.A certificate at NZQA Level 4, or a higher qualification, which includes the credit and knowledge requirements of one of the strands of the New Zealand Certificate in Snowsports Equipment.Experience with current ski and snowboard servicing machinery and their techniques of use is preferred.Minimum one season as a rentals assistant or rentals technician is essential.Further InformationThis role is planned to start in May 2025.
As Kaitiaki of the mountains, we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride, we've pledged to continue to provide a working environment that embraces and values diversity and inclusion.
Uniform for all roles is provided (just bring your own base layers).
A few other reasons to join our Coronet Peak, The Remarkables, and Mt Hutt crew:
3 Peak winter season pass (Full Time crew).Discounted day passes at other ski areas.Transport to/from mountains.Fantastic wellbeing support for all staff.Nutritional hot crew meals each day (Discounted).Discounts at many local eateries, bars, breweries, and retail outlets.Discounts on mountain.Regularly organised social activities off mountain.Cool recognition programmes with prizes.Earn and learn – free ski lessons (Full Time crew).
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