Ford Motor Company is a family company, one that spans the globe and has shared ideals. They value service and creating the best experience for their customers. Generations have made memories with this iconic brand, and it is a brand that their employees feel proud to be part of.Ford have 7 "Truths" that guide the way they think, act, and deliver experience for customers. These are:Put People FirstDo the Right ThingBe CuriousCreate TomorrowBuilt Ford ToughPlay to WinOne FordSince 1936, Ford NZ has been on a journey to lead innovation and change in the automotive industry. That's why they're continuing to evolve to focus on services, experiences and software that will continue to power the freedom of movement for all, for now, and for generations to come.With 27 dealerships in 55 locations, from Kerikeri to Invercargill, Ford NZ has a significant footprint but are always looking for new opportunities to grow. They are a market leader in products, always pushing the boundaries on the next generation of vehicles & technology and they want the same mindset and growth focused culture across their teams. As a result, their employees have the mindset to challenge what is possible. They have amazing training programmes to drive commercial outcomes and are constantly developing new initiatives to support growth. They have created a culture where everyone is respected and committed to providing excellent customer care throughout their lifecycle, whether that be pre-sales, service or after sales.Tribe is proud to advertise a number of new roles that will help deliver on their mission to grow market share.The Head of Sales Operations is a critical role that requires a strong sales leader with an eye for generating commercial opportunities, enhancing business processes and implementing change.About the Role:Reporting into the Sales Director, this role is responsible for developing and executing on sales strategies with the purpose of delivering greater sales performance and operational efficiencies. This is a real opportunity to get curious and adventurous as you deep dive into sales performance, provide actionable insights and identify areas for improvement to the sales leadership team.Overseeing the development and delivery of sales programmes and initiatives to support revenue growth, you will also be responsible for ensuring a consistent sales cadence across the dealer network.This role is also critical to overseeing forecasting of vehicle sales. Using historical global data, you will determine the key insights needed to ensure enough supply to meet buyer demands locally. You will work closely with Finance and Marketing to ensure accurate forecasting whilst also leading the sales planning process.Other key responsibilities include:Leading the new vehicle ordering and logistics transformation programmes.Performance Reporting and Insights.Developing an insight strategy to support commercial decision making.Identifying opportunities to automate processes.Coaching and leadership of the sales operations team.About You:With a true opportunity to transform the way things are being done; this is a great role for someone who loves change!You will already have an impressive track record of sales and developing a culture of high performance. You will also:Have strong analytical and problem-solving skills with the ability to turn complex data into actionable insights.Be data led and possess strong commercial acumen for forecasting to ensure accuracy with sales planning.Be a forward thinker who uses technology to improve processes and create efficiencies.Have a number of years in sales leadership roles and experience influencing dealer networks / franchise owners /partners.Be proficient in using sales performance tools/ CRM systems to understand where there is opportunity to gain growth.You will also love to coach and mentor people to achieve great results and are someone who stays close to the numbers to course correct where necessary.Whilst not necessary, some experience in automotive industry would be useful. Experience working within a franchise network is necessary.Apply Now!To find out more, please get in touch with Sarah White on 0275053472 for a confidential chat.To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We're all on a journey together so come along…How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Researching careers? Find all the information and tips you need on career advice.
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