Head Of Fan Systems

Details of the offer

Management (Information & Communication Technology) New Zealand Rugby Commercial is a small, dedicated team, based in our two main offices of Wellington and Auckland.
We are legally separate from NZR but nonetheless are still integral and integrated to NZR and continue to be owned by and inextricably linked to our parent.
We have a clear and focused mandate to drive commercial and customer success for New Zealand Rugby.
New Zealand Rugby Commercial has an exciting opportunity available.
We are looking for a Head of Fan Systems to join our winning team to support the development, implementation, and optimization of all digital platforms and technologies that will take global fan engagement to a new level.
This role will lead a small team of professionals dedicated to creating world-leading solutions that connect fans with the game, teams, players, and New Zealand.
In this role you will: Develop strategy for fan engagement technologies Lead, coach, train and develop a team of technology professionals, fostering a high-performance technology culture.
Oversee the design, development, and maintenance of fan-facing digital platforms, including websites, mobile apps, and other integration points.
Store and utilize data gathered from fan systems to further enhance the experience and grow revenue.
Monitor and report on key performance indicators (KPIs) to assess the effectiveness of fan engagement strategies.
Manage relationships with external vendors and technology partners.
Negotiate contracts and oversee project management for technology initiatives.
Ensure all fan systems comply with relevant data protection and privacy regulations.
Implement robust security measures to protect fan data and maintain the integrity of digital platforms.
To be successful in this role you will bring experience in: People leadership (5+ years) 5+ years building software or data-led solutions Developing and implementing successful digital engagement strategies that prioritise the user experience Stakeholder management and influencing skills.
Sports, entertainment, or digital media industries.
Being hands-on to solve problems and get stuff done.
About Us At NZR we love what we do, we work hard and have fun!
You'll be joining a team of awesome people who are passionate about the game and each other, and you'll be backed with support to thrive in your role.
We know that life isn't all about work, so we are open to flexible working options.
We value diversity and inclusion and are committed to improving our cultural responsiveness.
We embrace and respect each other's values, and we are so proud to be Rainbow Tick certified.
We welcome applications from people of all backgrounds and walks of life.
What We Offer (benefits) Learn & Grow Your Career | Hybrid Work Options Receive Rugby Tickets | Sports Apparel | Discounts Apply Now If you are looking to join a fantastic group of people and think you have what it takes, then don't delay, submit your CV now!
Don't wait until the closing date to apply as we will be reviewing applications as we go.
Applications close at 5pm, Monday 30th September 2024.
For a copy of the Position Description, click here.
To be considered for this position you must be legally entitled to work in Aotearoa New Zealand and obtain a clear MOJ check.
Studies have shown that people from under-represented backgrounds, including women, are less likely to apply for roles where they don't match the job description criteria exactly.
If you're excited about this role and think you have what it takes, but your experience doesn't align 100%, we still want to hear from you and would encourage you to apply.
Our recruitment process is fair and inclusive and we encourage our applicants to let us know if we can make it more user-friendly for them.
We value diverse perspectives and the contribution every one of our people makes to our culture.
Put simply - you can be yourself here.
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