Guest Services Representative - Skycity Hotel (Full Time)

Guest Services Representative - SkyCity Hotel (Full Time) A bit about the role As a Guest Services Representative, you'll play a big part in making sure that our hotel guests have the best time during their stay with us. You're one of their first and last point of contacts when they check in and check out. Your responsibilities include providing front desk services to guests, processing guest payments and acting as a source of information on various things. This is a full time role and flexibility around availability is ideal. A bit about you You'll be someone who is approachable and have great customer service skills - this will shine when you're greeting our guests when they check in, helping them out during their stay and wishing them goodbye when they check out. You're be somewhat sales minded and feel confident to up-sell/cross-sell additional SkyCity offerings to elevate customer satisfaction. This role also involves some administration work, so you'll know your way around a computer. Previous hotel experience is advantageous! What's great about working at SkyCity: A supportive, diverse company culture Work with a fun and hardworking team $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well) Heavily discounted staff car parking Discounts at our outlets Free trips for you and plus one as many times as you like up the Sky Tower If you are after a winning career, please apply online today by clicking Apply Now! #J-18808-Ljbffr