Who We Are - Ko Wai Matou
Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.
About The Role - Te Mahi
This is an exciting new part-time role for an experienced Guest Services Agent in a beautiful new 4.5-star hotel. You will complete flexible shifts each week, working alongside an amazing and experienced team who will assist you and support you as your career takes off.
Responsibilities | Nga haepapa
Smooth and accurate check in and out process
Ensuring our guests are provided with exceptional 4.5-star service - a WOW factor where the personal touch makes us stand out
Answer phone calls and ensure guest requests are actioned and followed up with relevant departments
Attend ongoing training
Communicate professionally with other hotel departments
Ensure Health and Safety standards are being met and reported as per policy
About You | Ko Koe Tenei
Confident, well motivated, enthusiastic and determined
Ability to multi-task, show flexibility and meet deadlines, calmly working under pressure
Strong communication skills - both written and verbal
Takes pride in work and has exceptional attention to detail
Excellent time management abilities
Have a thorough knowledge of the area including local amenities
The wage for this role is from $26.00 per hour.
Benefits
We are all valued | He kura te tangata
Discounts at our hotels, restaurants and spas across our network
Staff, family and friends rates at our hotels
Free onsite parking
Excellent reward & recognition events
Service and anniversary gifts and benefits
Wellbeing programme including Health insurance discounts
Paid training and individual Employee Development Plans
Training towards NZQA qualifications and our very own online digital learning platform
Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply.
Nau mai, haere mai, tauti mai!
Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
E manawanui ana tatou | We care
Ka mahi tahi tatou | We work together
Ka whai tatou i te tika | We do the right thing
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