Guest Service Agent

FULL-TIME & PART-TIME POSITIONS AVAILABLE IN AUCKLAND As a guest service executive, you need to have the flexibility and the right attitude to work a variety of shifts and the ability to work across a rotating roster (Monday to Sunday). Being the first and last point of contact for our guests, we are looking for individuals with the following qualities: Outgoing EXCELLENT command of the English language Be able to work under pressure Well-groomed Ability to work on their own initiative Duties include: Assisting with guest check-in and check-out Dealing with guest inquiries Hotel reservations Daily cashiering and other general Front Desk duties Managing the busy flow of reservations via telephone and email Communicate with Housekeeping regarding room allocations, VIP guests/rooms, special requests, room moves, or changes Assisting the housekeeping department during busy periods Minimum Requirements: Minimum 1-year hotel reception experience and use of Opera Cloud or similar and MS-Office & IT systems are preferred. #J-18808-Ljbffr