Guest Service Agent

Details of the offer

Millennium Hotels and Resorts – Auckland, North Island
We are Grand Millennium Auckland . Together with Copthorne and Kingsgate Hotels, we are one of New Zealand's largest hotel operators and part of an expanding international network of hotels.
Our Guest Service Agent will check guests in and out, allocate rooms, promote hotel facilities, and handle daily cashiering. Resolving billing queries and guest complaints is also an important part of the job, so we are looking for someone with poise who can remain professional under pressure.
If you have previously worked in a 4+ star hotel front desk role and are familiar with Opera, this would be advantageous. However, we will welcome your application if you have reception or customer service experience and believe you have what it takes to create an outstanding guest moment. It's important you are fluent in English and love interacting with customers as much as you enjoy efficiently managing their experience.
This incredible full-time opportunity, offering up to $27 per hour , will suit an individual who is flexible with morning AND evening shifts during weeks/weekends, and public holidays.
When you join, you can look forward to:

Career development and training opportunities
Employee hotel rates nationally and internationally
Complimentary staff meals on duty
Discounted health insurance with Southern Cross
Uniform provided
Discounted parking
To apply for this vacancy, you MUST be a New Zealand citizen or resident. If you have secured the right to work in New Zealand and therefore hold a valid visa, we welcome your application too. At the appropriate stage, we will request your references; we ask that you do not include them on your CV when applying.
Apply now for the chance to be a part of something truly great!

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Nominal Salary: To be agreed

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