Guest Experience Duty Manager

Details of the offer

Company Description
As a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job DescriptionWork shifts across Food & Beverage and Front Office departments on a rotating roster.Lead, train and motivate team members across operation departments.Enthusiasm and commitment to deliver exceptional service.Ability to multitask with a can-do attitude.Excellent verbal and written communication skills.Ability to cope under pressure and handle guest complaints.A high standard of personal presentation.QualificationsAvailability to work 4 x 10 hour shifts including weekends.Previous experience of 1 year or more in a supervisory or team leader role in a Front Office background or Food & Beverage background.Must hold a Current General Managers certificate or ability to obtain.Knowledge of Opera, Opera Cloud or similar property operation system.Additional InformationThe Novotel Rotorua Lakeside and ibis Rotorua Lakeside is a dual branded complex hotel with 344 rooms located in central Rotorua.
Our two hotels include Atlas Café & Restaurant and Clarkes Bar, ibis restaurant, 10 conference/Banquet rooms and InBalance Fitness Centre.
This newly created role works across both our Food & Beverage and Front Office departments reporting to Operations Manager. This role would be ideal for a supervisor looking for development across operations at a duty manager level.
Why join Accor?Learn your Way - Access to our Accor Academy so you can Earn while you Learn!Work Your Way - work life balance.Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide.Uniforms provided, washed and laundered daily.Access to our Employee Assistance Program.Refer a friend incentive.Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

Duty Manager

Nestled in the hills of Rotorua, in the beautiful area of Hamurana sits Hana Lodge. It is surrounded by a lush 15-acre park, offering guests a peaceful retre...


Tangram - Bay-of-plenty

Published a month ago

Bas: Intermediate, Senior, Manager To Senior Manager

BAS: Intermediate, Senior, Manager to Senior ManagerFlexibility & hybrid workingNational training and professional developmentProgressive and social teams Ar...


Tyler Wren - Bay-of-plenty

Published a month ago

Southern Regional Manager - Permanent Full

Southern Regional Manager - Permanent FullRETAIL CHAMPION REQUIRED TO LEAD OUR SOUTHERN REGION BRANCHESWe are looking for a retail champion to be the new Reg...


Burnsco - Bay-of-plenty

Published a month ago

Drive Thru Team Leader

The Mitre 10 brand is part of the DNA of New Zealand DIY, with many customers having grown up with the brand originally launched in New Zealand in 1974. With...


Mitre 10 - Bay-of-plenty

Published a month ago

Built at: 2024-12-22T14:51:18.682Z