Group Clinic Operations Manager - Ashburton & Harewood

Group Clinic Operations Manager - Ashburton & HarewoodGroup Clinic Operations Manager - Ashburton & Harewood – Ashburton, South IslandAt Tend we're reimagining healthcare for New Zealanders, putting patients at the heart of what we do, creating choice, control and a quality of service that's unmatched in Aotearoa.The Group Clinic Operations Manager is pivotal to delivering the exceptional Customer Experience Tend prides itself on, and executing on our vision of making New Zealanders the healthiest people in the world, by leading a group of clinics that make up our national network of primary care services. You will partner with our central clinical team (CCT), customer experience team (CET) and our central functions to manage the general operations of clinics.With 25 clinics & an online service across the nation, you will have plenty of support from our central Technology, Clinical Support, Operations, People & Finance team to help you thrive at our two clinics!Ideally, you will be based at our Ashburton clinic, with our Harewood Clinic Operations Specialist working with you for our Harewood operations.Our ideal person for this role will have:Experience managing primary or secondary care services, ideally in general practiceService management & managing a multidisciplinary teamStrong working knowledge of Practice Management Systems, preferably Indici and ability to pick up technology systems with easeThis role will be responsible for:Clinic operationsLeadership of the teamsStrategy & deliveryThe successful candidate will have support from our People, Finance, Operations, Customer Experience and Leadership team, to implement change & integration at the clinics.
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