General Manager - Operations

Details of the offer

In this position, you will be responsible for managing current services, leading transformation, and planning and executing future development. You will report directly to the CEO and will be accountable for ensuring the overall quality of service within Palmerston North, Bay of Plenty, Taranaki and Hawkes Bay. This includes the wellbeing of the people we support, overseeing staff, managing contracts, and meeting financial performance goals. As a member of the senior management team, you will also be expected to contribute to the strategic direction of the organisation and ensure that the principles of Te Tiriti o Waitangi are upheld across all services.

What you will bring
We are looking for someone with a strong commitment to respecting the rights of and supporting those with disabilities. You will be a strong leader committed to developing, coaching, and supporting staff to ensure that their skills and knowledge base continue to grow. You will have a strong alignment with our purpose, vision, values, and Mana Wairoa.
To be considered for this position, you will need the following qualifications and experience:
Health or management-related tertiary level qualification (minimum of Level 7) e.g. Health Science, Nursing, Psychology, Business Management
At least five years of relevant management experience working in the health and disability or social services sector
Proven experience working with multiple stakeholders both internally and externally
Experience and proven skills in developing and leading cohesive teams
Experience in managing geographically dispersed teams
Experience in change management and implementing innovative and new models of support
Excellent interpersonal skills and proven ability to create effective working relationships
Excellent at interpreting, applying and understanding key financial indicators to make effective business decisions
Proven experience in managing people's performance
Excellent verbal and written communication skills
Full, current and clean NZ driving licence
Willingness to travel
Business qualification or Postgraduate Diploma in Business/Health Management or similar
Financial management and reporting experience
Demonstrated partnership and networking skills
A network of health and disability sector relationships
About Us
We are a community-based disability support provider that operates across much of the North Island. Our Vision is of an inclusive New Zealand where people with disabilities are embraced as fully participating citizens, where barriers to inclusion are removed, and where all people are respected and valued for who they are.
We believe that people with disabilities can and should live the life they choose, on their own terms and within the community of their choice.
Community Connections is an Equal Employment Opportunities employer, and we love diversity in what we do and whom we employ. We are committed to Te Tiriti O Waitangi, the UN Convention for the Rights of Persons with Disabilities, and the NZ Disability strategy. We encourage people with lived experience of disability, mental health, Maori, Pasifika, people from other backgrounds, and/or from the LGBTQIA+ community to apply.

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Nominal Salary: To be agreed

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