Job Title: General Manager / Business Development Manager Location: North Island (Auckland-based preferred) Company: Crossroad Couriers Industry: Auto Parts Delivery About Us: Crossroad Couriers is a growing logistics company specializing in auto parts delivery across New Zealand. Our team is laid-back but driven, focused on delivering exceptional service to our clients. We value collaboration, customer-focused solutions, and a work environment where everyone feels part of the journey. We are now looking for an experienced General Manager / Business Development Manager to help us scale our operations and lead our team. If you're someone who thrives in a fast-paced environment, understands logistics, and can help grow our business while keeping our team dynamic in mind, we want to hear from you! Key Responsibilities: Lead and oversee day-to-day operations to ensure smooth, efficient service delivery. Work closely with our admin team to make strategic operational decisions. Develop and execute growth strategies to expand our customer base and market share in the auto parts delivery sector. Identify new business opportunities, develop relationships with potential clients, and foster existing client relationships to ensure continued satisfaction. Collaborate with team members across all levels, maintaining a hands-on, approachable leadership style that fits with our relaxed, inclusive culture. Manage sales, optimize logistics, and ensure the business operates efficiently and profitably. Regularly review and improve operational processes to enhance customer satisfaction and company performance. What We're Looking For: Proven experience in a General Manager or Business Development Manager role, preferably within logistics, delivery services, or a related industry. A solid understanding of the auto parts delivery market and customer needs. A leader who can work collaboratively with our admin team, building on their expertise and input to make informed, balanced decisions. Strong business development skills, with a track record of growing a business through effective strategies and partnerships. Excellent communication and interpersonal skills, able to foster positive relationships both within the team and with clients. The ability to adapt quickly, manage multiple priorities, and remain calm under pressure. A personality that fits our team: approachable, driven, and customer-focused with a relaxed, "can-do" attitude. Why Join Us? Be part of a growing company with a clear vision for expansion. Work in a supportive, flexible environment where collaboration is valued, and your ideas are welcomed. The opportunity to make a real impact on the future of the company. Competitive salary with performance-based incentives. To Apply: If this sounds like you, and you're ready to take on a key leadership role in a growing company, we'd love to hear from you. Please send your resume and a brief cover letter outlining your experience and why you'd be a great fit for Crossroad Couriers.