We're on the lookout for a General Maintenance Assistant to join the believe housing team on a permanent basis.This is an exciting opportunity if you want to make a real difference. 'We believe in life without barriers. If you aren't sure you meet 100% of the criteria but think you would be great in this role, don't let that stop you; we would love to hear from you. We're interested in your skills, knowledge and experience, as well as your personal values. We're committed to supporting everyone here at believe housing and being an inclusive organisation.'Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.About the roleTo ensure the Property Repairs Team is developed as a flagship service that is great, consistent, and modern.You will be required to demonstrate relevant trade skills and knowledge through the provision of a high-quality service, achieving recognised industry and believe housing standards.To deliver a first-class, effective, customer-orientated service to internal and external stakeholders whilst maximising high standards of health and safety, performance, and value for money. All aspects of the role will be undertaken using a multi-skilled approach to complement our right-first-time ethos.The successful candidate will be able to take on a wide range of minor repairs, including but not limited to:Minor plumbing: fixing dripping taps, toilet seats, or running toilet cisterns.Minor joinery: easing doors, renewing floorboards, or adjusting kitchen units.Minor plaster repairs: repairing areas of plasterwork up to 1 sqmt.Painting and decorating: painting and decorating doors, windows, walls, ceilings, and other parts of our properties. Wallpaper stripping and filling holes and cracks in walls and ceilings.Clearances and cleaning: clearances of customers' household belongings, keeping properties clean and tidy, washing down surfaces, ceramic goods, cleaning floor coverings and windows, bringing our properties up to a lettable cleaning standard.Landscaping/Groundworks: maintaining property exterior, including path repairs, gully clearances, and minor pointing to brickwork.General Maintenance Assistants should be able to work safely and efficiently, follow our safety procedures, and work well as a team or independently. They should also have good communication skills and be able to interact well with co-workers.Undertake all aspects of the role in a way that is agile and flexible.Adopt a multi-skilled whole job approach to completing repairs, that achieves believe housing and recognised industry standards of compliance, quality, and customer satisfaction.Take responsibility and ownership for individual performance, productivity, and high standards of work ensuring a positive 'can-do' attitude.Operate ICT hardware and systems in line with protocols, in an effective and efficient way, receiving and updating accurate and relevant information when required and in real time.Contribute to the continuous improvement of the service by suggesting initiatives that may improve service delivery and working positively to champion, develop and implement any new ideas/processes that are introduced.As well as a competitive salary of £29,812 per annum, some of our top benefits and rewards include:31-33 days of annual leaveWorking the believe way allows us to be more agile in the ways we work and creates a great work-life balanceAn excellent pension scheme with 27.1% employer contribution.Up to four days paid volunteering leave each year.If you believe that you demonstrate our values and can bring something special to this role, then apply now. We're looking forward to hearing from you.Closing date for applications is 11.59pm on Wednesday, 30 October 2024.Previous applicants need not apply.All applicants must go through our website.Interview date to be confirmed.Interested?If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.
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