$80,000 – $83,200 per year plus bonus scheme Join Our Wave: Be the Ultimate Regional Manager at Fulton Swim School! Location: Auckland Region (including Patumahoe, Puni, Botany), with a weekly base at Pukekohe headquartersReports To: General Manager, PukekohePosition Type: Full-Time, 35-40 hours per weekAbout Us:Fulton Swim School is making a splash with exciting growth, and we're on the hunt for a dynamic, fun-loving, and process-driven Regional Manager to ride the wave with us! If you're passionate about making a difference, love learning and implementing new systems, and have a knack for leading teams to success, this is your chance to dive into an exhilarating role that keeps you on your toes.Our mission is anchored in our core values:Passion,Family, andCelebrating Success. We believe in creating an environment where learning is fun, progress is celebrated, and every team member feels like part of our swim family.Role Overview:As our Regional Manager, you'll be the captain of our Auckland region pools, steering operations at Patumahoe, Puni, and Botany towards excellence. You'll be the powerhouse ensuring everything runs smoothly, innovatively, and fabulously, all while fostering a vibrant and positive atmosphere that our customers and team members adore.Your Day-to-Day Adventures:Command the Deck: Lead and oversee daily operations across our Auckland region pools, ensuring everything aligns with Fulton Swim School's spirited values and top-notch standards.Sparkling Spaces: Keep our pools gleaming and gorgeous, adhering to all health and safety guidelines with flair.Schedule Symphony: Orchestrate seamless scheduling for swim lessons, special events, and staff shifts like a pro.Support Superstar: Be the go-to guru for staff during shifts, offering guidance, resolving issues, and boosting morale.Resource Wrangler: Efficiently manage ordering of products and chemicals, ensuring our facilities are always ready for action.Innovate & Elevate: Embrace new systems and processes with enthusiasm, leading the way in learning and implementing innovations that enhance our operations.Welcome with Warmth: Create a fun and inviting environment where every customer feels like part of our swim family.Service with a Smile: Drive exceptional customer service, swiftly resolving any issues and turning frowns upside down.Engage & Excite: Utilize the Fulton Swim School App and other innovative tools to engage customers and showcase our fantastic services.Atmosphere Architect: Cultivate a lively and energetic vibe that keeps clients and team members excited to dive in every day. Administrative AceDetail Dynamo: Tackle administrative tasks like debt collection, managing waitlists, and ensuring compliance with Safe365 checklists with precision and enthusiasm.Communications Connoisseur: Keep the information flowing smoothly with effective notices, procedure updates, and lesson plans.Finance Facilitator: Maintain accurate financial records, oversee receipts submission, and conduct weekly stocktakes like a seasoned pro.Performance Promoter: Conduct quarterly reviews and provide constructive feedback to foster continuous staff growth and development.School Program Strategist: Coordinate and oversee school programs, ensuring timely updates and seamless collaboration with the Support Office for prompt invoicing.Staffing Strategist: Ensure our school programs are always well-staffed, maintaining open and proactive communication with the Support Office.Assessment Advocate: Guarantee timely completion of student assessments and equip staff with essential water safety knowledge.Training Trailblazer: Ensure all Swim Instructors complete WSFL online training before diving into school programs.Recruitment Rockstar: Attract, train, and nurture a team of enthusiastic swim instructors and support staff.Scheduling Savant: Craft efficient and effective staff schedules, conduct performance evaluations, and champion ongoing training opportunities.Motivation Maven: Inspire your team to deliver high-quality lessons and foster a supportive, collaborative environment where everyone thrives.Open Dialogues: Maintain honest and direct communication with staff, adeptly addressing any operational hiccups.Smooth Operator: Manage scheduling adjustments and space availability with finesse, ensuring uninterrupted operations.Connector: Utilize your stellar communication skills to build strong relationships with customers and colleagues alike.Rule Enforcer: Uphold and enforce pool rules and regulations to maintain a safe and enjoyable environment for all.Audit Artist: Conduct quarterly site inspections, ensuring facilities and equipment meet the highest safety and cleanliness standards.Proactive Protector: Record and address incidents, hazards, and pool testing results promptly using Safe365.Curriculum Conductor: Implement and enhance Fulton Swim School's curriculum, swim programs, and special events to meet and exceed community needs.Marketing Maestro: Creatively promote and market our swim programs to boost participation and drive revenue.Feedback Fanatic: Monitor and assess program effectiveness, making innovative adjustments in collaboration with the Support Office to keep things fresh and exciting.What You Bring to the Pool: QualificationsExperience Enthusiast: Proven experience in facility management, staff supervision, and program coordination.Leadership Luminary: Strong leadership skills with a talent for motivating and guiding diverse teams.Organizational Oracle: Exceptional organizational and time-management skills, with a knack for juggling multiple tasks seamlessly.Process Pro: Highly proficient in learning and implementing new systems, with a keen eye for process improvement and efficiency.Safety Savvy: Solid knowledge of water safety practices and policies (no prior swim experience required, but a plus!).Flexible Flyer: Willingness to work evenings and weekends as needed to keep things running swimmingly.Learning Legend: Quick to grasp new concepts and systems, always eager to innovate and improve processes.Energy & Enthusiasm: Your natural spark lights up every room, energizing and inspiring those around you.Communication Charisma: Exceptional at connecting with people, addressing challenges with positivity and clarity.Positivity Promoter: You bring joy, optimism, and a can-do attitude to every situation.Customer Experience Extraordinaire: Dedicated to creating unforgettable experiences that keep our customers coming back for more.Team Player: You build strong, collaborative relationships and lead your team to collective success.Creative Thinker: Innovative and adaptable, you're always ready to bring fresh ideas to the table.Perks & Benefits That Make a Splash: Site KPIs: Opportunity to drive performance and celebrate successes with site-specific key performance indicators. Professional Growth: Access to ongoing training and development opportunities to help you climb the career ladder. Flexible Arrangements: Enjoy flexibility with potential for remote work or adaptable hours where applicable. Employee Discounts: Exclusive discounts on swim lessons for your immediate family members. Bonus Waves: Ride the wave of success with performance-based bonuses and incentives. Work-Life Balance: We believe in working hard and playing hard, ensuring you have time to recharge and enjoy life outside of work.Ready to Make a Splash? Apply Now!If you're a dynamic, upbeat leader with a passion for learning, innovation, and driving teams to success, we want to hear from you! Dive into this exciting opportunity and help us continue making waves in our community.How to Apply:Send your resume and a cover letter outlining why you're the perfect match for our vibrant and dynamic team.**Please be aware that the listing will remain open for the full 30 days before we start connecting with applicants.Join us at Fulton Swim School and let's create waves of success together! ?
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