Retail Assistants (Retail & Consumer Products) 2x Full Time Experienced Retail Assistants Rotorua Based Role Attractive benefits and an inclusive and vibrant company culture Vape Merchant is a leading specialist vape retailer in New Zealand. We have 16 stores nationwide. Our mission is to offer the highest quality and best range of vaping products and an outstanding customer service experience. We are passionate about creating strong and lasting relationships with our customers so we can support them in their smokefree journey and find the right product to fit their needs. We have a supportive company culture that focuses on helping our employees to develop new skills and succeed in their retail careers. Currently, we have openings for 2x Senior Retail Assistant in our Bay of Plenty Team. We are seeking motivated, experienced and mature retail professionals that want to grow with us and be part of our amazing team. We offer a competitive pay package, generous staff benefits and a discretionary bonus scheme. We also offer ongoing training, internal promotion opportunities and secondments for those wishing to progress their retail careers. These roles will contribute to the overall smooth and efficient running of the Rotorua Store, drive retail sales and be a "safe pair of hands". Key areas of responsibility include: Providing outstanding customer service in-store and online Driving retail sales Engaging with customers - creating new and strengthening existing customer relationships Maintaining and monitoring inventory levels Ensuring the store is clean and maintained in accordance with our visual merchandising standards Assisting with stocktakes and stock management To be successful in the role, candidates will: Be sales focused and love retail sales Share our passion for helping people live healthy smokefree lives Be a genuine people person – you are confident and thrive on making new connections and comfortable being around all walks of life A local - you have a strong connection with the community Reliable Well-presented A team player Willing to learn and to teach others Applicants must: Be 18 years or older Have a permanent and unconditional right to work in New Zealand Be available to work during our standard operating hours which include weekends and public holidays Be comfortable working sole charge Be prepared to work in Rotorua's sister store in Tauranga Have previous retail sales experience and a proven track record and ability to generate sales If this sounds like you, we would love to hear from you! Previous applicants need not apply. To apply or if you would like more information, including a job description, please send your CV and a cover letter to Emma Pratt, Multi Store Manager for Rotorua and Tauranga by email to no later than 5:00pm on the 30th of September 2024. Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? Do you have customer service experience? Do you have experience in a sales role? How many years' experience do you have as a Retail Sales Assistant? Do you have visual merchandising experience? What is the maximum weight that you are comfortable and able to lift? Do you have experience using point of sale (POS) software? #J-18808-Ljbffr
