Fs Client Services Representative

Details of the offer

We have an exciting opportunity to join our team as a Facilities Client Services Representative, this is a rare opening for an individual who is looking to increase their skill set and advance their career.

ABOUT US

As New Zealand's only dedicated business mail specialist, we've provided Kiwi businesses with mail solutions for over 40 years.

In the 1970s as an interchange system for lawyers exchanging documents between practices. We have grown to become leaders in business mail communication through hard work, passion, and commitment. Our nationwide team of friendly and experienced people is dedicated to providing fast, secure and cost-effective services to help you get the most out of your business day.

At DX Mail, we have an inclusive work environment and actively embrace people's diversity, ideas, talents, and experiences. Our vision and values are at the heart of all that we do, with a team genuinely committed to creating millions of moments of happiness and possibilities for our employees - just as we are for our customers.

ABOUT THE ROLE

We are looking for a person who can think on their feet and make quick decisions to keep the team on track, ideally a sharp individual who is a quick learner with strong adaptability to new systems.

This is a hands-on role where you will support the operational side of printing essential paperwork, ensuring seamless turnover for required materials. You will also facilitate mailroom duties, process postal material inwards, and distribute to the relevant teams.

This is a Permanent full-time position, Monday to Friday 8:00am to 5:00pm, located in Auckland CBD.

ABOUT YOU

You will need to be a strong team player and be able to work under pressure. Can demonstrate a client-focused attitude, being a true ambassador for our brand. You will also need strong attention to detail, excellent communication skills, and good computer skills especially using Microsoft software. Furthermore, you will show initiative, be energetic and enthusiastic.

An individual who has the ability to multi-task, prioritise, and meet deadlines

Highly organised with strong time management skills

Ability to develop new and existing relationships with clients; ability to resolve client/customer problems in a helpful manner.

Ability to communicate with a diverse range of people

Attention to detail

Has an adaptable and flexible approach, this is a diverse role

WHAT'S ON OFFER?

Besides exposure to a convenient location within the CBD, you will be part of a supportive management team committed to making our people's well-being a top priority.

If you're looking for a role that provides advancement opportunities, we offer upskilling and training. The majority of our executive team started in entry-level positions!

In addition, you have access to our discounted medical insurance and the Employment Assistance Programme (EAP). We also have employee rewards because we recognise our teams' dedication, commitment, and service.

Come and join us!

Applicants for this position should have NZ residency or a valid NZ work visa.

DX Mail is committed to ensuring a safe and healthy work environment. Therefore, you will be required to pass a drug test and MOJ security check. We will require evidence at the pre-employment stage of our recruitment process.

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Nominal Salary: To be agreed

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