About UsCrowne Plaza Auckland is located in the heart of Auckland CBD. Our 4.5-star hotel is currently looking for Front Office Specialist to join our friendly and professional team within our Front Office team.Duties & Responsibilities:Be the face of the hotel! You will provide guests with friendly and efficient service related to arrival, departure, and any guest queries using our Property Management System, Opera.Follow procedures for cash and security on the front desk.Work alongside other departments such as Housekeeping, Maintenance, and Reservations to ensure a smooth flow of operations.To be successful in this position you will:Have previous customer service experience, which will be advantageous.Possess strong computer skills, including but not limited to Microsoft Office and Front Office systems.Speak fluent English with excellent written and verbal communication skills.Have problem-solving skills.Exhibit strong attention to detail.What we offer:Free meals whilst on duty.Enhanced parental leave.Free and discounted hotel stays for you and your family.Proactive health days.Discounted car parking in the CBD.Paid birthday leave.IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you'll become part of our ever-growing global family.Please note that we will only consider candidates who can prove their valid rights to live and work in New Zealand.Don't quite meet every single requirement but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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