Scenic Hotel Group – Queenstown, South Island
Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-Time, permanent position
Hours of Work: Guaranteed a minimum of 40 hours per week, on a rotating roster, including weekends from Monday - Sunday.
Wage Rate: $33 - $38 per hour
Is this role for you?
We're excited to announce a Front Office Manager opportunity at Scenic Suites & Heartland Hotel Queenstown! If you have the passion for leadership and a dedication to delivering exceptional guest experiences, this could be your chance to shine. Lead our front office team, coordinate operations, and drive success at our beautiful Queenstown property!
Key Tasks & Responsibilities:
Oversight of the running of the department including determining work requirements and allocation of duties.
Preparation and maintenance of Front Office department rosters and attendance records.
Planning, budgeting, and ordering for the Front Office department.
Oversight of day-to-day activity of Front Office staff, and ensuring that training is coordinated, structured, and aligned with service standards.
Taking a proactive approach to implementing service improvements to drive departmental success.
Skills, Experience & Qualifications Required:
2-3 years relevant Front Office experience, with at least 2 years in a supervisory role.
An LCQ qualification, and a current Managers Certificate.
Excellent verbal communication skills.
Great leadership skills with a can-do attitude.
Why Choose Scenic Hotel Group?
We are New Zealand's longest-standing hotel group, proudly managing 18 properties across the country and the South Pacific, along with a network of independent brands throughout New Zealand. Sustainability is at the heart of everything we do, and we're proud to be a Toitu carbonreduce certified organisation. We're right here with you, using local knowledge to make informed decisions and adapt swiftly to the needs of our teams and guests.
We Do IT: Now, Right, Together, and Sustainably
Now: We act fast "Now" for exceptional guest experiences.
Right: We get it "Right" from the start, with ongoing training to elevate our service quality.
Together: We grow "Together" in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to "Sustainability" driving a positive impact for our planet.
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!
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