Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the "Adventure Capital" of New Zealand. With uninterrupted lake front views of Lake Wakatipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your downtime, there is no short of activities to choose from. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.Purpose: As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.Place of Work: Peppers Beacon, 34 Lake Esplanade, Queenstown 9300Annual Salary: $70,000 NZD Per annumEmployment Status: Full-time - SalaryEmployment Type: PermanentPrimary ResponsibilitiesConfidence in communicating with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success stories through creative solutionsRecruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performanceAdhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staffExhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and dataClosely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectivesSkills and ExperienceExperience in Hotel Operations, with a history of leading the charge as a Supervisor or ManagerProven ability to multi-task and thrive under pressure, supported by strong organisational and time management skillsKnowledge of Sihot PMS is advantageous but not essentialMasterful in the art of communication, both written and spokenCapable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidaysAccor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world-leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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