Front Office Manager

Details of the offer

About the role: We are seeking an experienced and dynamic hospitality professional to focus on achieving the ultimate Guest Experience. This is a truly exciting opportunity for an experienced Front Office Manager to join our award-winning team.
We are looking for a candidate with excellent communication skills, strong computer abilities, a high level of attention to detail, and the ability to multi-task. This role requires experience and skill in managing guest and colleague relationships, as well as the ability to drive a team to achieve consistently the highest standards.
Reporting to Lodge Management, the Front Office Manager is responsible for: Overseeing, recruiting, mentoring, and training the reception team;Providing daily operations reports;Meeting with and assisting guests, ensuring a unique and memorable experience;Liaising with the accounts team regarding invoices and payments;Ensuring all departments are kept up to date on reservations and guest requirements.About you: The successful candidate must be passionate, well-presented, possess strong communication skills (verbal and written), and most importantly, will go above and beyond the call of duty to deliver a true luxury experience for our guests.
Industry-appropriate tertiary qualifications and a minimum of three years' experience in a senior Reception role within a five-star hotel or lodge environment is required.A superior working knowledge of a Property Management system (OPERA will be a distinct advantage) as well as above-average computer skills are essential. As is a winning smile and the ability to surprise and delight our guests!This is a unique role and one that differs greatly from a typical hotel or resort FOM role. High energy levels, attention to detail, and exceptional communication skills are critical to your success.What we offer: At Rosewood Kauri Cliffs, we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.
We offer staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavor whenever possible to provide staff with 2 days in a row off each week.
Due to our beautiful remote location, you will need to have your own reliable transport and a valid working visa or work rights to apply.
If you wish to apply for this role and have the attributes above, we'd love to hear from you.

#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

Chef

Hotel: Scenic Hotel Bay of Islands Location: 58 Seaview Road, Paihia Employment Type: Fixed Term (October 2024 - April 2025) Hours of work: Guaranteed a mini...


Scenic Hotel Group - Northland

Published a month ago

Manager - Waters

Are you passionate about water management and eager to make a tangible impact on your community? Far North District Council is seeking a dynamic and visionar...


Far North District Council - Northland

Published a month ago

Casual Chef | Kerikeri

About the role We're looking for casual chefs to join our awesome kitchen teams in our modern villages. This role is ideal if you want some work over the hol...


Metlifecare - Northland

Published a month ago

Asset Manager - Parks & Open Spaces

Step into a dynamic role as an Asset Manager, Parks & Open Spaces at Kaipara District Council! Lead the strategic management of our parks and open spaces, en...


Talent Propeller Limited - Northland

Published a month ago

Built at: 2024-11-21T16:03:34.292Z